#nofi_unexpected
olive pendantBOT
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foggy walrusBOT
slim sluice
Hi ๐ I'm not sure I'm grasping the behavior you're describing offhand. Can you tell me more about what you're testing, how you're testing that, what you saw while doing so, and how that's different from what you expected to see?
faint grove
Hi!
Sure, there you go
You can see on the top, it's $100, however a little bit down from that it says zล0.00
Which makes no sense and shouldn't be like that
slim sluice
Gotcha, so it's something you're seeing in the dashboard. We aren't too familiar with those views, my team and I specialize in providing assistance with our API/SDKs.
When you look at the Hosted Invoice Page or Invoice PDF, do you see the correct currencies? My best guess, since that field is labeled MRR, is that it may be converting that statistic to the settlement currency that your account supports.
faint grove
When I create an invoice with this product, it's being set to zล0.00 instead of $100.
slim sluice
Can you share the ID of an example Invoice where you're seeing that?
faint grove
Can it be a draft?
slim sluice
Sure
slim sluice
It looks like this isn't the first Invoice for the Customer, so their currency would have been set wih the previous Invoice to pln. I need to double check when we let you change the currency for Customers these days.
faint grove
Oh I see. It's an American customer, so all of my future invoices to this cusomer are going to be in USD.
slim sluice
I'm not exactly sure how to force usd through the dashboard. What do you see when you're creating the Invoice from that view, is there a currency selector somehwere?
faint grove
There isn't, the only currency selector I can see is when creating a new product.
slim sluice
Hm, this may not be supported through the dashboard. The only other thing I can think to try, is to see if you can change the currency that's selected for the Customer.
Is the currency field, inside of details here, editable?
https://dashboard.stripe.com/customers/cus_PchAljKg3pHaW6
faint grove
I can't seem to find these fields
slim sluice
Click the edit icon beside details
slim sluice
I deleted the screenshot as it appeared to have livemode customer details and this is a public forum.
faint grove
I deleted the screenshot as it appeared to have livemode customer details and th...
Oh, okay
I didn't realize that
slim sluice
So yeah, seems like this isn't possible through the dashboard.
faint grove
How can I do it any other way?
slim sluice
You should be able to do it via the API.
faint grove
I've never done that. Could you guide me a little?
slim sluice
When creating the Invoice Items you can explicitly use the ID of the Price object that has a currency of usd.
This guide walks through how to create an Invoice from the API:
https://docs.stripe.com/invoicing/integration
And this one is geared more towards multi-currency customers specifically:
https://docs.stripe.com/invoicing/multi-currency-customers
I don't think you'll need to use this one, but if you encounter errors using predefined Prices this may be the way you need to go.
faint grove
When creating the Invoice Items you can explicitly use the ID of the Price objec...
That seems to be a linux environment, I'm working on windows
It seems to be overly complicated and very time consuming. Can you somehow force the currency to be in USD from your end?
slim sluice
No, my team can't and won't take action on objects in your account for you. If anyone would be able to do so, though I'm not sure they can do what you're asking, it would be our Support team:
https://support.stripe.com/?contact=true