#dani_api

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naive portalBOT
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mortal nicheBOT
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hollow sorrel
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Hey @vocal solar!

vocal solar
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Hi

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Could you tell me what exactly do they need to flip and where please?
Could you please share more details ?

hollow sorrel
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there is a detailed description w/ a request id

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Tldr: I implemented connected accounts in test mode w/ card_payments and transfers, and now I want to create connected accounts w/ transfers only (so w/o card_payments), and getting an error from the API.

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dani@skynet ~> stripe accounts create --type=express --email="dani@brandties.com" -d "capabilities[transfers][requested]"=true --country=US                                               (base) 
{
  "error": {
    "message": "Your platform needs approval for accounts to have requested the `transfers` capability without the `card_payments` capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact.",
    "param": "requested_capabilities",
    "request_log_url": "https://dashboard.stripe.com/test/logs/req_wiq4z8bvxyo95F?t=1709900492",
    "type": "invalid_request_error"
  }
}
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this would be a quick example

vocal solar
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Yes I see, this channel is for technical integration questions. We can't make actions on Accounts.

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in order to get that approval, the only option is to reach out to Stripe Support and keep following with them.

hollow sorrel
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That's clear, my issue is that they don't really have a clue.

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I got some hazy answer from one person about activating my account (tested it on the other, activated account, didn't work), then some weird explanation about using a recipient service agreement only.

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So from your PoV, you don't see what they'd need to do on their end to fix this up for me? (as in go to x internal portal click y)

vocal solar
hollow sorrel
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I'll poke them until it works out for sure ๐Ÿ˜„

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I was just hoping you can give them some pointers, that's all.

hollow sorrel
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I get cross-border payouts only work w/ recipient terms, but the answer made zero sense, as recipients being able to use transfers only != full accounts can't do transfers only.

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(not to mention the api seems sensible, and it tells me in clear terms: I need an approval, not another TOS type for the connected account)

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In any case, if you don't see into their side (eg can't tell go to x portal, click y or talk to z), there is not much you can do here.

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I'll just follow up w/ them until eternity, or until I find someone more experienced.

vocal solar
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Yes sorry, you need to keep following with them directly.

hollow sorrel
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not to mention, it lays it out clearly in the logs also

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No problem. Thanks anyways!

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Thank god you guys are around, i'd have a shit time basing technical decisions on the normal Support responses.