sacred bridgeBOT Mar 5, 2024, 5:03 PM

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sacred bridge · 2024-03-05T17:03:19.651Z

brian_portal-coupon | Stripe Developers | Page 1

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silver cryptBOT Mar 5, 2024, 5:06 PM

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severe roost Mar 5, 2024, 5:06 PM

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brian_portal-coupon

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@rose drift Let me see if I can reproduce, give me a few minutes

rose drift Mar 5, 2024, 5:07 PM

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severe roost <@106877033707028480> Let me see if I can reproduce, give me a few minutes

kk, i think if a user has slower internet it'll show up with the coupon 😅

severe roost Mar 5, 2024, 5:14 PM

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Do you have some example full code for the Session creation?

rose drift Mar 5, 2024, 5:17 PM

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I am using elixir's stripity stripe library, most of the billing portal logic is here, the functions and stuff just retrieve strings

  item_id = get_subscription_item_id(sub)

  upgrade_price_id = Application.get_env(:core, :stripe_plans)[String.to_atom(plan)]

  subscription_update_confirm = %{
    subscription: sub.id,
    items: [
      %{
        id: item_id,
        price: upgrade_price_id
      }
    ],
    discounts: [coupon_to_apply]
  }

  flow_data = %{
    type: :subscription_update_confirm,
    subscription_update_confirm: subscription_update_confirm
  }

  create_billing_portal_session_req(user, %{
    customer: customer_id,
    return_url: @billing_portal_return_url,
    configuration: get_billing_portal_configuration_id(user),
    flow_data: flow_data
  })

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then create_billing_portal_session_req is basically just this

Stripe.BillingPortal.Session.create(params)

where we return the result

{:ok, %Stripe.BillingPortal.Session{url: url}} ->      {:ok, url}

severe roost Mar 5, 2024, 5:19 PM

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hard to read your magic/meta code

rose drift Mar 5, 2024, 5:19 PM

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then in the front end with react we do

await Api.createStripeSession(payloadToUse)
  .then((r) => {
    const { url, code } = r.data;
    // A session got created!
    if (url) {
      setTimeout(() => {
        window.open(url, "_self");
      }, 1000);
    } else if (code === "unprocessable_entity") {
      throw { response: r };
    } else {
      router.push("/settings?upgraded=true");
    }
  })

it doesn't work for me locally without the setTimeout()

severe roost Mar 5, 2024, 5:19 PM

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like what's [coupon_to_apply]?

rose drift Mar 5, 2024, 5:19 PM

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its just the coupon, so %{coupon: coupon_id}

rose drift Mar 5, 2024, 5:20 PM

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rose drift then in the front end with react we do ```js await Api.createStripeSession(payl...

but basically, without the timeout here the coupon doesn't show up, the url is the same

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so the session creation should be fine

severe roost Mar 5, 2024, 5:21 PM

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I mean sure but I need to reproduce end to end so I have to fully understand your code and what could be different betwen yours and mine.

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I struggle to parse what you copy-pasted or what is router.push("/settings?upgraded=true"); and such

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I just tried end to end and the flow works fine for me with either promotion_code or coupon passed in discounts

rose drift Mar 5, 2024, 5:22 PM

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that part of the code doesnt really matter, if we call window.open(url, "_self"); without the timeout then i don't see the coupon, if i add a timeout there is a coupon

severe roost Mar 5, 2024, 5:22 PM

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Okay, can you give me a way to reproduce your exact flow?

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Just to confirm: I tried 10 times in a row on my end and it has the coupon every time without adding any delay so I'd need to see it live to unerstand what's going on

severe roost Mar 5, 2024, 5:41 PM

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@rose drift Any update?

rose drift Mar 5, 2024, 5:42 PM

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yeah figuring out a way to screen cap

severe roost Mar 5, 2024, 5:42 PM

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I don't really want a screen cap, that won't give me anything

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I would like a public URL where I can go through the flow end to end

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Or maybe share an exact request id or some URL I can load where the coupon is missing?

rose drift Mar 5, 2024, 5:48 PM

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the problem is, if i give you the url to load, it will have the coupon, if i load it myself it wont have the coupon, i am now quite confused since i can no longer even get the copon to show up but manually entering the url i receive works 100% of the time

severe roost Mar 5, 2024, 5:49 PM

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😅

rose drift Mar 5, 2024, 5:49 PM

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await Api.createStripeSession(payloadToUse)
      .then((r) => {
        const { url } = r.data;
        // A session got created!
        if (url) {
          console.log(url);
          window.open(url, "_blank");
        }
        return;
      });

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if i click the console.log url

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https://billing.stripe.com/p/session/live_YWNjdF8xR29kZ1VGcUFycWZrd2JNLF9QZ091Q1ZwcGVDS0NvUndzakFHZUZZRnhEZXcxaENB0100XRwpvsg8/flow

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i get the coupon

severe roost Mar 5, 2024, 5:50 PM

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How are you doing a window.open on a server-side call?

rose drift Mar 5, 2024, 5:51 PM

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the server is in elixir

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i dont understand why the results change though

severe roost Mar 5, 2024, 5:52 PM

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Neither do I right now

rose drift Mar 5, 2024, 5:53 PM

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like even if we somehow transformed the url on open, it'd give an error 😅

severe roost Mar 5, 2024, 5:54 PM

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Can you try to do this

Create the Session, ~~lots~~ log its id bps_123
Immediately load the URL and share that URL with me
Do nothing else with anything

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I will then look at logs on our end to try and figure out what's up

rose drift Mar 5, 2024, 5:54 PM

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kk

severe roost Mar 5, 2024, 5:55 PM

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ah when you share the URL put it between ` if possible so that it's not loaded by Discord

rose drift Mar 5, 2024, 5:58 PM

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bps_1Or2F3FqArqfkwbMA4lN4kX7 and https://billing.stripe.com/p/session/live_YWNjdF8xR29kZ1VGcUFycWZrd2JNLF9QZ1AzdDIyNUxhdU5tMXRZalB0MThPV3Q2QjJUUDVl0100aK9ZYZAs/flow

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no coupons applied, it should be 15% off something around 448

silver cryptBOT Mar 5, 2024, 6:13 PM

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severe roost Mar 5, 2024, 6:15 PM

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(will take a while to debug)

rose drift Mar 5, 2024, 6:15 PM

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no problem, but im not crazy right? 😅 coupon should be there?

severe roost Mar 5, 2024, 6:16 PM

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yep that's exactly what I needed, looking

severe roost Mar 5, 2024, 6:31 PM

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Can you try and reproduce this end to end in Test mode?

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you're in Live mode, also forcing a BillingPortal Configuration id, so it's tough to end up in the exact same state as you are

rose drift Mar 5, 2024, 6:43 PM

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sure

balmy mantle Mar 5, 2024, 7:16 PM

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Hello! Any luck reproducing in test mode?

rose drift Mar 5, 2024, 7:19 PM

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sorry, still woprking on it, we don't really have a good stripe test mode setup so having to set everything up

rose drift Mar 5, 2024, 7:38 PM

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i can't reproduce in test :/

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bps_1Or3nyFqArqfkwbMJYg26t1h

and
https://billing.stripe.com/p/session/test_YWNjdF8xR29kZ1VGcUFycWZrd2JNLF9QZ1FmRXFyU1pNYkwxUWphYjV4a0pRZVUwWnJvZkMz0100QvmN4b3n/flow

but the discount is properly applied

balmy mantle Mar 5, 2024, 7:40 PM

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Interesting. We couldn't reproduce in test mode either, so it might be an issue specific to live mode.

severe roost Mar 5, 2024, 7:41 PM

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Okay so I think it might be an issue with your configuration. I'd recommend reaching out to our support team for 1:1 help here: https://support.stripe.com/contact and they can investigate further with the product team!

rose drift Mar 5, 2024, 7:43 PM

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like stripe configuration or just the billing configuration?

severe roost Mar 5, 2024, 7:44 PM

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sadly no idea which one could impact this since we have not been able to reproduce in any way. Reaching out to our support team is best

rose drift Mar 5, 2024, 7:44 PM

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okay will do, thanks for your help

#brian_portal-coupon

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