#martin_paymentmethod-billingdetails

1 messages ยท Page 1 of 1 (latest)

ruby mistBOT
#

๐Ÿ‘‹ Welcome to your new thread!

โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question. Thank you for your patience!

โฑ๏ธ We automatically close idle threads, which makes them read-only. Make sure you stick around to chat in realtime! If this thread is closed and you have another question you'll need to start a new thread.

๐Ÿ”— This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1214243524955086888

๐Ÿ“ Have more to share? You can add more detail below, including code, screenshots, videos, etc.

static streamBOT
#

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

alpine moss
#

Hello

lethal lotus
#

Hi @alpine moss . this is the button i'm referring to

alpine moss
#

Hmm do you see that in Chrome? And is there a live card in the customers wallet in this case?

lethal lotus
#

yes, chrome.

#

idk about the card, but we are not getting that button when no card is present, we just dont get any button

#

thats the weird part

#

we can not reproduce from our end

#

but end users keep complaining

alpine moss
#

Thanks, give me a moment to check

lethal lotus
#

thanks

alpine moss
#

We are still looking, couple more mins

#

@lethal lotus any chance this is happening on mobile chrome?

lethal lotus
#

no

#

screenshot is from desktop:

#

and live mode too, not test

alpine moss
#

Thanks

#

That't not incognito mode either, right?

static streamBOT
lethal lotus
#

uhm, doesn't looks like it, i think inc mode puts the incognito logo on the tabs

rotund cape
#

Hi ๐Ÿ‘‹

I'm stepping in as my colleague needs to go. We are still actively investigating this.

lethal lotus
#

Stripe Link shows for me in inco mode

rotund cape
#

Thanks for that detail!

#

Do you happen to know which countries these requests are being tested from? And what is your end goal here? Do you want to hide this button?

lethal lotus
#

i want to understand why is it showing and prevent it from showing as the button obviously does not work

#

and it's showing for live mode users

#

request was from UK probably

#

could it be a country restriction?

rotund cape
#

Okay, do you know for certain what country(ies) it was occurring?

lethal lotus
#

maybe they were using a VPN, that i don't know

rotund cape
#

When you say it doesn't work, what do you mean?

lethal lotus
#

button doesn't do anything

lethal lotus
rotund cape
#

This will not show anything at all in terms of showing a digital wallent. You can check for this in the response from .canMakePayment https://docs.stripe.com/js/payment_request/can_make_payment, which will return null. Then your front-end can handle that however you determine works best for you.

lethal lotus
#

thanks, would be nice to be able to reproduce though so we can be sure. do you know any way to trigger that behavior?

rotund cape
#

Yeah we are having a very hard time triggering this. Including disabling Link.

lethal lotus
#

can i ask you another question? We have radar for teams and we are trying to include as much data as possible for radar fraud detection. We have a Payment Element integration and radar requests email, name and billing addrss for better performance.

#

do i need to create a customer with those details before PI or can i send them somehwere along the PI creation?

#

i don't see a field for that in PI create api endpoint

rotund cape
lethal lotus
#

i already have the data

#

i just want to send it behind curtains

#

without creating a stripe cust if possible

rotund cape
static streamBOT
lethal lotus
#

oh thanks, i think that would work

#

i'll give it a go

rotund cape
#

Great! I think that should provide you what you are looking for.