#bhargav-gollamudi_code
stable starBOT
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carmine pebbleBOT
signal nebula
Hi, let me help you with this.
Could you please share the PaymentIntent ID pi_xxx?
Sometimes, issuing banks can request 3DS (requires_action) even if a card is set up correctly. However, if this happens for all cards, there might be an issue.
zealous lichen
Please check "pi_3Op5r8HTVPoQ23vN0TPoVbj9"
We are testing currently on staging environment
signal nebula
I see you used a different card for this request, seems like 4000000000003220 - 3DS Required https://docs.stripe.com/testing#three-ds-cards
This explains why you always get requires_action.
zealous lichen
But if we use setupintent on that card can't we run payment intents offline ?
Can i share the setup intent id ?
By passing "setup_future_usage": "off_session" param can't we run the payment intents in the offline on those saved cards ?
signal nebula
But if we use setupintent on that card can't we run payment intents offline ?
No, there's a special test card for that (the one you shared - 4000002500003155), that "authenticates unless set up": https://docs.stripe.com/testing#authentication-and-setup
zealous lichen
Ok. Will try now. So for the test card "4000000000003220 " we always need 3DS authentication. Is that correct ?
signal nebula
Yes
zealous lichen
I tried with test card number
'4000002500003155
But getting same issue.
Payment intent id pi_3Op6MdHTVPoQ23vN1lEOOmSh
carmine pebbleBOT
broken wraith
👋 taking over for my colleague. Let me catch up.
zealous lichen
Ok
broken wraith
are you testing the front-end from India?
zealous lichen
Yes.
Not from Front end. Running that in the backend (Cron)
Our clients are facing issue in live too
broken wraith
I mean to add the card you're using a frontend with Stripe Elements right?
broken wraith
what you're experiencing is related to RBI regulations https://docs.stripe.com/india-recurring-payments
since the customer is Indian based
zealous lichen
But we are trying with the Stripe TEST cards,
Will this work in UK ? Our clients most of them are UK based ?
broken wraith
Will this work in UK ? Our clients most of them are UK based ?
yes
broken wraith
But we are trying with the Stripe TEST cards,
even though, 3DS behavior depends on the customer location
zealous lichen
yes
Will ask our clients to try this again. There is no other way without 3d secure authentication ?
broken wraith
in all cases 3DS exemption or request at the end of the day is a decision reserved for the issuing bank