#shubh-usr-_code

1 messages ¡ Page 1 of 1 (latest)

fleet kernelBOT
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sacred prawnBOT
silk pilot
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You are using Customer portal right in order to update/cancel the Subscription ?

past parcel
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already enabled

silk pilot
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Can you share a Subscription Id ?

past parcel
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sub_1OomDKCsyMlDE8c5Sb3tOlRY

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here cancel is not showing

onyx parrot
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Are you using 2 different Subscription objects to model this behavior?

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I see you're creating a Subscription and then creating a Subscription Schedule with from_subscription: "...", correct?

past parcel
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i am using 2 different price ids, firstly i am creating one subscription from price id of price value $2 , then i am creating an subscription schedule using the previous subscription id and updating its phases with first phase of price id $2 and second phase with price value $38 aand start date with value after 7 days

onyx parrot
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You can create a single Subscription Schedule starting from "now", with 2 phases, one with weekly Price, and the second with monthly Price. This should simplify the setup. Please try this and see if the issue persists.

past parcel
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ok sure

onyx parrot
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Did it solve the problem?

past parcel
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working on it

onyx parrot
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Thanks. The thread will be closed after some time. Feel free to share updates if you don't want it to close, otherwise you can start a new thread from #help.

sacred prawnBOT
past parcel
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still not getting cancel option

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cus_Pe6839jyGglT9T

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ho

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hlo

sharp jacinth
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Hello
I'm taking a look, give me a few

past parcel
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ok sure