#mytras8706
coral dove
brazen marsh
You don't need that parameter, because charge automatically will charge... automatically
meaning no days to wait
solemn notch
do I need a specific parameter to push the payment?because in the past even with charge automatically in the api call of the invoice creation, my invoices were getting stuck on dreaft
draft*
brazen marsh
For 1 hour, correct?
solemn notch
for days
solemn notch
yes
brazen marsh
Did it attempt to charge/
solemn notch
no
also a further question
where exactly can I get the information if the customer has or not a payment method registered in Stripe?
Because for example, this customer cus_OJ1W1q9Y3M925P, I search the customer using the API call and I use the parameter "default_payment_method" to check if the customer has or not a paymente method on record.
In the customer example that I sent you, it has a default payment record but when I run the call "Find customer" that parameter is empty, why?
the call back is really confusing
This is from the dashboard in stripe
This is from the automation
are you there'?
brazen marsh
I run the call "Find customer" that parameter is empty,
Can you provide this call request id?
brazen marsh
solemn notch
Let me get that for you
in the logs I only have invoices calls done today
let me try if I can get a log using postman
In the page that you send me I get no logs when running the call to retrieve a customer
I got one
req_lkD5deTfb6Ml64
this is the request Id
Have you checked the id?
brazen marsh
Checking...
hmm that's a GET request and I can't see its response. But this Customer doesn't have default_payment_method
It has default_source instead
solemn notch
As you can see from the picture it has a pm
brazen marsh
That's the default_source
solemn notch
what do you mean with default_source?
isnt payment method id starting with pm_?default source is src_
brazen marsh
Yes, if you expand that card on Dashboard, you will see src_xxx
solemn notch
Ok, but thab why some are ubder src_ and some are under pm_?
brazen marsh
It depends on how the Customers was created and attached a source/payment method
solemn notch
So in my filter i can use either src_xxx or pm_xxx to check if the customer has a payment method on record?
brazen marsh
Yes, correct!
solemn notch
Ok thats clear now
Going back to invoices that have charge automatically, do I need to attest them to charge the customer?
brazen marsh
Hmm what do you mean by attest? You can just leave it and let the Invoice attempt to charge
solemn notch
As I mentioned some invoice got stuck in draft even tho they had charge automatically setup, do I need to add the parameter to automatically advance?
brazen marsh
That we want to look at the specific Invoice Id to see why. Please provide the Invoice Id
solemn notch
Unfortunately i dont have any to be checked atm
exotic rune
Hi! I'm taking over from my colleague. Please, give me a moment to catch up.
solemn notch
Sure
exotic rune
I would need an example Invoice ID in order to investigate. Would you be able to find one?
solemn notch
unfortunately no
since we realised that we started charging the customer from the dashboard
I was wondering there is a parameter that I am not using in my automation:
auto_advance
I assume that if I set that up to auto_advance=True than it will automatically charge the customer, right?
exotic rune
So are you creating Invoices via the Dashboard?
exotic rune
I assume that if I set that up to auto_advance=True than it will automatically c...
It depends on many parameters, that's why I need to see an example.
exotic rune
I am creating the invoices via API
You should still see them in your Dashboard: https://dashboard.stripe.com/invoices
solemn notch
the thing is I dont know which one got stuck in draft for days
exotic rune
I would suggest keeping an eye on it and seeing if this happens again. Then you can come back to us with an exact Invoice ID. Otherwise it's very hard to judge, since there's multiple possible configurations.
solemn notch
ok
but
what is the usual configuration
that would usually work
when creating an invoice via API that has chargin_method= charge automatically, do I need to have the paramenter auto_advance=True?
exotic rune
No, it's true by default.
solemn notch
do I need to attest the invoices to be charged automatically?
exotic rune
No, it's also default: https://docs.stripe.com/api/subscriptions/create#create_subscription-collection_method
solemn notch
but this is create a subscription, I am talking about 1 time invoices
exotic rune
It's the same for Invoices: https://docs.stripe.com/api/invoices/create#create_invoice-collection_method
solemn notch
Unless you explicitly disable it, invoices you create in the Dashboard automatically finalize when they leave the draft state. Invoices you create with the API, however, won’t automatically finalize. You must turn on automatic collection by setting the auto_advance property on the invoice to true.
I have to set the parameter
I explicitly said that I am creating invoices via API, you said that i did not need to set the parameter to true
exotic rune
I thought we are talking about Subscription, sorry for confusion. Yes, that's correct.
solemn notch
ok thank you
dry citrus
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!