#phant
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strange blade
Yes Test mode Subscription could be automatically cancelled after a while
frail dagger
even in invoice.paid event?
strange blade
Can't say for sure. Can you provide the Subscription Id? sub_xxx
frail dagger
yeah sure sub_1Oit2QCqhyxGoBc4pHgFpep4
because if it had hit customer.subscription.deleted, i had a different manual status updated too,but that didnt update
strange blade
Oh sorry that's not visible via Dashboard. But yes that's a cancel request from Billing Portal
When the customer clicked cancel button there
strange blade
a Billing Portal created from https://dashboard.stripe.com/test/logs/req_OAdWUHLMZ4MxfG
It seems expired, but it was created and a cancel action was recorded from it
frail dagger
oh then why wasnt this customer.subscription.deleted event called
frail dagger
oh so customer.subscription.deleted this event was called?
strange blade
Yep!
frail dagger
but i had all these ready on the call, why did not these go through and only the subscription status:
also i had a mail set, even i did not receive a mail
strange blade
Hmm I am not sure I am following. What is the pasted image here?
and WDYM by email? You can only receive a webhook event in your endpoint
frail dagger
like on that webhook hit , i had these update and mail autmatically set up
but i dont think it got hit into that event customer.subscription.deleted
or else i would have recieved a mail saying subcription cancelled (manual setup)
strange blade
I see, yes you would want to check your server log when you received the event. Looking at Dashboard I see It was sent to 2 endpoints and failed to send to 1 endpoint
You want to look at the "Webhook attempts" section
frail dagger
can you tell me if it hit invoice.paid when status was canceled?
strange blade
invoice.paid is only about the Invoice status, it has no information about the Subscription status
frail dagger
oh so which events are ideal for subscription status?
strange blade
customer.subscription.deleted?
frail dagger
but it really did not get hit, when the subcription was cancelled
and also we did not cancel the subscription
strange blade
So you want to look at your server log to investigate there
strange blade
You want to look at the "Webhook attempts" section
Going back to this part