#yathartha-subs
sullen thunderBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- yathartha-sub-trial-end, 1 day ago, 85 messages
- ynspc, 1 day ago, 24 messages
open saffron
In what way? Can you tell me more about what you are trying to figure out?
chrome rivet
yup
i want to know if the subscription was taken on 01/31 -02/07 and update to 01/31-02/09
also i wanted to know if only 2 days of trial period ie 02/03 -02/05 is applied to that billing cycle
and also want to know if the account has received $20 in that billing cycle
and wanted to know why there is deduction of $11.43 on next billing cycle ie 02/09-02/16
thanks
open saffron
i want to know if the subscription taken on 01/31 -02/07 update to 01/31-02/09
Can you clarify this question? What do you mean by "taken"?
chrome rivet
i created that subscription on 01/31
open saffron
It looks like the $11.42 invoice was credit for the rest of the cycle. Basically they had already paid for a full cycle, but that got cut short by the subscription update, so by default we issue credit for their unused time. https://dashboard.stripe.com/test/logs/req_1ozpQZi7i3q2b3
chrome rivet
so from 02/03 to 02/09 is the unused time?
open saffron
The original invoice says it is for Jan 31 - Feb 7, so the unused time would be from Feb 3 (when you made the update) until Feb 9
chrome rivet
also i wanted to know if only 2 days of trial period ie 02/03 -02/05 is applied ...
here i am wrong then?
its not 2 days but its 7days
open saffron
taking a step back, can you tell me more about what you were trying to test with this test clock? It looks like a lot of complicated stuff happened that may be difficult to unpack. We can walk through it, but it may be easier to talk directly about what you are trying to test
chrome rivet
sure
in a subscription, I want to add pause feature is the main target
yesterday I have asked same question so let me get to that thread and copy some scenario please wait for sometime till i find it
in a billing period 10/01 to 10/08
if i update it with adding trial period between 10/03 to 10/05
i expect same billing period [10/01 to 10/08] to be [10/01 to 10/11] as i want the 3 trial period days to be added up
[19:40]
so next billing period will be from 10/11 to 10/18
if this helps #1204777451838898187 message
open saffron
Gotcha. That does look like that worked properly in your test subscription
You set the trial to end on Feb 9, and the latest invoice was for Feb 9 to Feb 16 https://dashboard-admin.stripe.com/test/invoices/in_1Ohb8dQKa5zjS3mhW4zRqsiN
chrome rivet
Is portion of the amount paid at 01/31 is returned back as $11.42 on next billing cycle Feb 9 to Feb 16
open saffron
Yes, you can see on the next invoice that the credit was applied. So the test customer ended up payint $8.57 https://dashboard.stripe.com/test/invoices/in_1Ohb8dQKa5zjS3mhW4zRqsiN
chrome rivet
Is it because of proration behaviour. Is it possible to charge $20 but not to take back any.
sullen thunderBOT
open saffron
Yes you can set proration behavior to none while updating the subscription https://stripe.com/docs/api/subscriptions/update#update_subscription-proration_behavior
Keep in mind that that is a per-request setting, not a per-subscription setting. So you need to specify that for each update that you do not want prorations on
chrome rivet
Great, incase I wanted to end trial prior to end date and update subscription with trial end with now, does it start new billing at that instance.
cerulean field
👋 hopping in here since pompey has to head out
Yes, when a trial ends the billing cycle gets reset
chrome rivet
👋👍