giordanopiazza_50613 | Stripe Developers | Page 1

rancid flareBOT Feb 1, 2024, 9:14 AM

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brisk mirage Feb 1, 2024, 9:15 AM

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Hi
Are you using Connect for the domains that are not working ?

winter fossil Feb 1, 2024, 9:17 AM

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hello, no I just verified them through the dashboard

brisk mirage Feb 1, 2024, 9:20 AM

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Can you share those links in order to double check ?

winter fossil Feb 1, 2024, 9:31 AM

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sure

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Verified but display the error message
gitkraken.dev
staging.gitkraken.dev

Works perfectly
dev.gitkraken.dev

brisk mirage Feb 1, 2024, 9:38 AM

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Thanks for sharing, doing some tests...

winter fossil Feb 1, 2024, 9:38 AM

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thankyou

brisk mirage Feb 1, 2024, 9:39 AM

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staging.gitkraken.dev is redirecting me to https://axosoft.cloudflareaccess.com

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For gitkraken.dev apple pay domain is set correctly

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Again you are not using Stripe Connect ?

winter fossil Feb 1, 2024, 9:40 AM

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dev and staging are under a firewall, but the files in /.well-known are white listed

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besides, in dev.gitkraken.dev Apple Pay works perfectly

winter fossil Feb 1, 2024, 9:40 AM

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brisk mirage Again you are not using Stripe Connect ?

correct

brisk mirage Feb 1, 2024, 9:41 AM

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What is the connect Account id of the website gitkraken.dev ?

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Have you registred it following this step ? for the Connetc Account:
https://stripe.com/docs/payments/payment-methods/pmd-registration?platform=dashboard#register-your-domain-while-using-connect

winter fossil Feb 1, 2024, 9:43 AM

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yes, I have registered the domains, uploaded the merchantid files as instructed and they are publicly accessible on all the domains

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I have not used connect though

brisk mirage Feb 1, 2024, 9:43 AM

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I have not used connect though
You need to register it via Connect if you are using Stripe connect

winter fossil Feb 1, 2024, 9:44 AM

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I see, but why does dev.gitkraken.dev works?

brisk mirage Feb 1, 2024, 9:45 AM

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winter fossil I see, but why does dev.gitkraken.dev works?

You are initiating the payment from your Platform account and not your connect account

winter fossil Feb 1, 2024, 9:45 AM

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I'm doing the same on all 3 domains

brisk mirage Feb 1, 2024, 9:46 AM

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No there must be something different

winter fossil Feb 1, 2024, 9:46 AM

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I assure you it's the same code 🙂

brisk mirage Feb 1, 2024, 9:47 AM

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dev.gitkraken.dev is redirecting me to axosoft.cloudflareaccess.com

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How are you intiating the apple pay session?

winter fossil Feb 1, 2024, 9:49 AM

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only members of our company are allowed to access the website, but the files in /.well-known are whitelisted (in fact Stripe has verified them correctly)

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and the payment works perfectly in dev.gitkraken.dev, it's just staging and production that don't work

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we initiate the Apple Pay session through the Chargebee JS library

winter fossil Feb 1, 2024, 9:55 AM

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brisk mirage You are initiating the payment from your Platform account and not your connect a...

correct

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I also have verified some ngrok urls for local testing and they work perfectly

brisk mirage Feb 1, 2024, 9:57 AM

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winter fossil correct

So that's the difference

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If you are initialising the payment from the platform then you don't need to register the domain for Connect

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but if you are using Direct charges for example, then you need to register the domain for th connect account too

winter fossil Feb 1, 2024, 9:59 AM

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I'm initialising the payment from the platform in all cases and I don't use connect, this is a recap:

ngrok urls => verified, works
dev.gitkraken.dev => verified, works

staging.gitkraken.dev => verified, doesn't work
gitkraken.dev => verified, doesn't work

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in all instances, it's the same code and the same logic

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the real question is why do ngrok and dev.gitkraken.dev urls work, while the other 2 don't?

brisk mirage Feb 1, 2024, 10:03 AM

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For staging.gitkraken.dev there is a redirection to axosoft.cloudflareaccess.com, you need to remove it

winter fossil Feb 1, 2024, 10:03 AM

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the same redirection is on dev.gitkraken.dev

brisk mirage Feb 1, 2024, 10:03 AM

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Same for dev.gitkraken.dev now I'm not able to access your website, there is a redirection

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You need to remove the redirection otherwise the apple pay verification won't succeed

winter fossil Feb 1, 2024, 10:04 AM

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these files are publicly accessible, and the domains are already verified

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as I already mentioned, dev.gitkraken.dev works fine

brisk mirage Feb 1, 2024, 10:05 AM

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How can I access to Apple pay in order to test your websites ?

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let's start with https://gitkraken.dev

GitKraken.dev

The Future of Dev Team Services

winter fossil Feb 1, 2024, 10:06 AM

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https://gitkraken.dev/purchase/payment-details?planType=TEAMS&planQuantity=1

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you need an account though

brisk mirage Feb 1, 2024, 10:07 AM

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Can you share a test credentials ?

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Also can you share a PaymentIntent Id used for Apple Pay on this website gitkraken.dev/ ?

winter fossil Feb 1, 2024, 10:10 AM

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I cannot send you dms

brisk mirage Feb 1, 2024, 10:10 AM

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You can share it here directly

winter fossil Feb 1, 2024, 10:11 AM

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I can't share the credentials

brisk mirage Feb 1, 2024, 10:11 AM

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Can you create test credentials and then delete them directly ?

winter fossil Feb 1, 2024, 10:12 AM

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let me double check

brisk mirage Feb 1, 2024, 10:12 AM

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brisk mirage Also can you share a PaymentIntent Id used for Apple Pay on this website `gitkra...

What about this? can you achieve this ?

winter fossil Feb 1, 2024, 10:18 AM

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ok so I can create accounts on dev (which works) and staging (which doesn't work)

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give me a moment

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I can share a payment intent ID, but it would only be from dev.gitkraken.dev since the others don't work

brisk mirage Feb 1, 2024, 10:19 AM

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what about gitkraken.dev ?

winter fossil Feb 1, 2024, 10:19 AM

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we're not allowed to do these tests in production and delete data

brisk mirage Feb 1, 2024, 10:22 AM

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do you have an existing payment intent in production

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that didn' displayed apple pay ?

winter fossil Feb 1, 2024, 10:26 AM

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at the moment no

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is the same from staging?

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that's where apple pay does not display

brisk mirage Feb 1, 2024, 10:26 AM

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how you judged that apple pay isn't working for gitkraken.dev then ?

winter fossil Feb 1, 2024, 10:27 AM

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because it doesn't work on staging.gitkraken.dev but it works on dev.gitkraken.dev

brisk mirage Feb 1, 2024, 10:28 AM

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No let's focus step by step

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you need to have concrete example in order to advance

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so let's discard gitkraken.dev for now.

winter fossil Feb 1, 2024, 10:28 AM

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perfect

brisk mirage Feb 1, 2024, 10:29 AM

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ket's focus on staging.gitkraken.dev now

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can you remove the redirection

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and share with me how I can test apple pay ?

winter fossil Feb 1, 2024, 10:31 AM

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put that email address when the redirection kicks in and I'll pass you the access code

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let me know when you have done it (I'll also delete the credentials

brisk mirage Feb 1, 2024, 10:34 AM

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I'm getting this

winter fossil Feb 1, 2024, 10:36 AM

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I didn't receive any emails

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try clicking "didn't receive an email"

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put in this code

brisk mirage Feb 1, 2024, 10:37 AM

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winter fossil Feb 1, 2024, 10:38 AM

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this appears after using the code 940434?

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802519

brisk mirage Feb 1, 2024, 10:40 AM

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Same with the last email and code

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Can share with me a PaymentIntent Id between for the staging/dev ?

winter fossil Feb 1, 2024, 10:41 AM

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uhmm I think it might be related to your IP

brisk mirage Feb 1, 2024, 10:41 AM

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Feel free to delete all the credentials above

winter fossil Feb 1, 2024, 10:41 AM

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I'll pass you the pyament intents

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staging: AzyhDGU31tS7w40YBFAIXmfMUfcdhQrY6hqdanEpSMrOnEAeu7
dev: 6oabpU31qrGi3ynAP6v9nEv6OmJAvoL1MlAfcuLzVhpb0W2PT

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I just created them

brisk mirage Feb 1, 2024, 10:42 AM

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Those aren't Stripe PaymentIntent Ids pi_1234

winter fossil Feb 1, 2024, 10:44 AM

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they're generated by Chargebee

brisk mirage Feb 1, 2024, 10:45 AM

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We don't know Chargbee in this channel

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This is Stripe channel.

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Is there a way to retrieve the related payment_intent id from your Stripe Dashboard ?

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I don't know how CHargebee is creating the PaymentIntent

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Or you can reach out to them and double check how you need to configure Apple pay on Stripe side as they know how they are creating the payment intent.

winter fossil Feb 1, 2024, 10:49 AM

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I don't think I can see payment intents from the Stripe Dashboard, but yeah I'll also double check with Chargebee

brisk mirage Feb 1, 2024, 10:50 AM

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You can double check too about adding registering the domain for Connect Account:
https://stripe.com/docs/payments/payment-methods/pmd-registration?platform=dashboard#register-your-domain-while-using-connect

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Don't hesitate to come back if you have further questions.

winter fossil Feb 1, 2024, 10:52 AM

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thanks a lot for the support

#giordanopiazza_50613