michaelfrost3779

[soft edge]

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• michaelfrost3779, 1 hour ago, 9 messages
• michaelfrost3779, 1 hour ago, 24 messages

[rugged oriole]

Hi
Could you please share more details about your ask ?

[fervent ridge]

Hi! Thanks for the promt response.

Yes, I am testing the management of PMs of my connected accounts by the platofrm account.

This is the PI pi_3OdtOEFNmyBWi7yR0kyjXoE5

It is in test mode. I don't understand why I see the PM Sofort.

[rugged oriole]

So to summarize, you are creating a PaymentIntent using automatic_payment_methods as a direct charge on your Connect Account acct_1OdqXLFNmyBWi7yR

[fervent ridge]

Yes, exactly. But acct_1OdqXLFNmyBWi7yR has not activated Sofort.

[rugged oriole]

And what about your connect account payment methods settings:
https://dashboard.stripe.com/settings/connect/payment_methods

Sofort is activated there

[fervent ridge]

Yes, exactly. But I understood that the connected account has to activate Sofort according to this: https://stripe.com/docs/connect/dynamic-payment-methods?connect-payment-integration-type=payment&connect-charge-type=direct&connect-account-type=standard&on-behalf-of=false#auto-payment

"our Standard accounts are able to use most payment methods by default; however, some payment methods (such as Alipay and WeChat Pay) require your users to manually activate the payment method in their Dashboard."

Or does this only apply in live mode?

[rugged oriole]

I'm not sure I'm following here, do you want to have Sofort or not at the end ?

[rugged oriole]

yes this is required in live mode

[fervent ridge]

I did not expect to see it in test mode because the connected account did not activate it manually.

Untill the connected account activates it, I do not want to see it.

[rugged oriole]

You need to disable it from your dashboard too, following the link I shared with you

[fervent ridge]

From the platform dashboard?

[rugged oriole]

Yes

And choose "Your connected accounts" section

The link and screenshot I shared with you earlier

[fervent ridge]

Ok, but I don't understand the logic.

My intention is to enable Sooft was a PM. But from the docs I expected to see Sofort automatically enabled according to "our Standard accounts are able to use most payment methods by default; however, some payment methods (such as Alipay and WeChat Pay) require your users to manually activate the payment method in their Dashboard."

This is what I don't understandt why it is avaibale when the connected account has not activated it.

[rugged oriole]

This is what I don't understandt why it is avaibale when the connected account has not activated it.
Because you have it activated in your platform account's Connect Settings

[rugged oriole]

This settings

[fervent ridge]

But why does it say "however, some payment methods (such as Alipay and WeChat Pay) require your users to manually activate the payment method in their Dashboard." If this is not the case? Sofort was never activated by the user (connected account) but by the platform.

[rugged oriole]

For Alipay and Wechat Pay, the Standard account need to activate the payment in their dashboard too

I'm not sure I'm seeing the link you are trying to achieve here, sorry.

In your case, if you want to disable Sofort, you need to disable it from your platform's Connect settings too.

[fervent ridge]

This is from the platform account: Here it says that connected account users have to activate Sofort additionally to the platform activation.

I don't understand why Sofort is available without having activated it form the connected account.

[rugged oriole]

You are in test mode

[fervent ridge]

Ok, thank you. My issue is resolved. Have a nice day!