rtj-invoice-status

[supple quiver]

It's possible your integration was doing something different before, but this has been the behaviour for some time.

Do you have an example of each result you could share for me to inspect/compare?

[tall stratus]

This is my request ID - req_hmooPbb4YxLXKz Could you please check if you see anything amiss here that would cause the invoice to go into an "open" state?

oh wait - are you saying that the invoice goes to an open state for all incomplete subscriptions?

[supple quiver]

Yes, that's expected

Which is why I am curious to see an example where this did not happen

[tall stratus]

Is there a way I can ensure the invoices of unpaid subscriptions create draft invoices in the first hour and then finalize them>

?*

[supple quiver]

What's the use case for this? Were you using that behavour previously?

If you can share such an example it would be helpful

[tall stratus]

I am trying to find a requestID that manifested such a behavior but I can't find such an instance

Quick question: Does the customer get notified when this new open invoice is created?

Also, if this subscription is not paid, does the customer get an email saying "invoice/payment due"?

[supple quiver]

Only if you use send_email collection type

[tall stratus]

If my collection type is "charge automatically" and the customer is using CC, in that case there will be no emails to the customer right?

[supple quiver]

Not until the invoice is paid, if you have that option enabled

[tall stratus]

Got it, thank you