borja-webhook-cli-issue | Stripe Developers | Page 1

stuck vaultBOT Jan 25, 2024, 7:03 AM

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.borjasanchez, 18 hours ago, 90 messages
.borjasanchez, 19 hours ago, 8 messages

shy flower Jan 25, 2024, 7:03 AM

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👋 Can you share the problem you're facing?

worn tinsel Jan 25, 2024, 7:04 AM

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Hello

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yes, i'm trying to work with a local webhook so I can make some test. The problem is that everything is running correctly, but my local webhook.

I have 3 evironments: Production, staging and local. each of them with differents API Keys, but, when I run the CLI and introduce in my local environment the whsec secret that cli provides me, I can't comunicate mi local app with my local webhook, on the other hand, is the staging environment who has connection with my local webhook. I don't understand why.

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shy flower Jan 25, 2024, 7:10 AM

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The Webhook secrets are different in every endpoint in the Dashboard and the one in local endpoint

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What is the error you're facing? Can you share the details?

worn tinsel Jan 25, 2024, 7:13 AM

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The error is that an enviroment with a different Whsec than the one provided by CLI y triggering event to my local enviroment (the one setting up with de whsec CLI) and I can't trigger any event from my local enviroment because, for some reason, Stripe looks like is not listening.

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Is like the comunication is confused

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IDK

shy flower Jan 25, 2024, 7:16 AM

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Can you share your account ID, so that I can take a closer look at how your integration works? You can find your account ID by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123

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worn tinsel Jan 25, 2024, 7:17 AM

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acct_1NKflOGaKGRdsAFC

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Thank you

shy flower Jan 25, 2024, 7:20 AM

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The webhook endpoints in the above screenshot are disabled

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Stripe will not send events to the webhook endpoints that are disabled

worn tinsel Jan 25, 2024, 7:21 AM

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And how can I make it listen ?

shy flower Jan 25, 2024, 7:23 AM

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You'd need enable the Webhook endpoint in the Dashboard, e.g. https://dashboard.stripe.com/test/webhooks/we_1NlQu8GaKGRdsAFCmYiDrHrY

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worn tinsel Jan 25, 2024, 7:24 AM

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Done

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let me try again

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still not working

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My local app is not aiming my local webhook

shy flower Jan 25, 2024, 7:33 AM

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What is not working?

worn tinsel Jan 25, 2024, 7:33 AM

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same thing ... My local app is not aiming my local webhook

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I close and open the CLI also

shy flower Jan 25, 2024, 7:36 AM

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I have seen your server acknowledge with 200 (successful) in https://dashboard.stripe.com/test/webhooks/we_1NpQPMGaKGRdsAFCrPh7lDjZ

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worn tinsel Jan 25, 2024, 7:36 AM

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And Stagin stills aims to my local webhook instead of the new one enable

shy flower Jan 25, 2024, 7:36 AM

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worn tinsel Jan 25, 2024, 7:39 AM

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Okay let me explain it this way

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when I make a checkout session on this enviroment : "local" it doesn't trigger any event ...

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eventhough the config is correct:

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But !

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When I do a checkout session in this eviroment:

shy flower Jan 25, 2024, 7:41 AM

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Can you share the Checkout Session ID (cs_xxx)?

worn tinsel Jan 25, 2024, 7:42 AM

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The response of that triggers reach my local enviroment ... the one setting up the the local whsec

worn tinsel Jan 25, 2024, 7:42 AM

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shy flower Can you share the Checkout Session ID (cs_xxx)?

sure

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The one triggered in my local environment ?

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I doesn't appear anywhere in the dashboard, let me check the response in my code. One sec.

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"cs_test_a1RWC57rOPNB1GS23lGYvbrXhjZleEaWZTJI4AjpKmIyDtsnmJmrM6dPQT"

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Could be this ?

shy flower Jan 25, 2024, 7:50 AM

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This Checkout Session has not been expired, so checkout.session.expired won't be sent yet

In https://dashboard.stripe.com/test/logs/req_DizeSgyODvm3so, the Checkout Session will only be expired on 2024-01-26 07:44:37 UTC (check expires_at field at 1706255077)

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worn tinsel Jan 25, 2024, 7:50 AM

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Okay, i', holding it

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now should be completed

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can you take a look ?

shy flower Jan 25, 2024, 7:53 AM

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Checking it now

worn tinsel Jan 25, 2024, 8:04 AM

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let me know when u find it 🙂

serene turtle Jan 25, 2024, 8:10 AM

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Hi @worn tinsel This is Jack, I'm also a engineer from Stripe

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Is evt_1OcNiX2el4RwAAwpnq44TPxg the event that didn't arrive at your webhook endpoint?

worn tinsel Jan 25, 2024, 8:11 AM

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Hi, Jack

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I don't have any event with that name

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Do you need me to explan my problem again ? 🙂 I don't mind

serene turtle Jan 25, 2024, 8:13 AM

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Is cs_test_a1RWC57rOPNB1GS23lGYvbrXhjZleEaWZTJI4AjpKmIyDtsnmJmrM6dPQT the checkout session ID?

worn tinsel Jan 25, 2024, 8:13 AM

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I did another one after that

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let me try again

serene turtle Jan 25, 2024, 8:14 AM

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What's the latest checkout session ID?

worn tinsel Jan 25, 2024, 8:14 AM

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I don't know, I didn't check, I was testing because I was wating

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Let me do another one for you

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"cs_test_a1SUWmedM4CTNzW0tA4l7m6QMK3GKbJvrOPk2vs0SV45X5ZgUbYYD2pJoe"

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This is fresh ! 🙂

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that's the ID I can retrive from this :

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once the checkout is completed I lost the data.

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And I don't know where to look to find the event

serene turtle Jan 25, 2024, 8:19 AM

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Ok, you can go to Connect Dashboard -> Select the account -> and view its events and logs from there

worn tinsel Jan 25, 2024, 8:20 AM

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yes but

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why those event doesn't reach a webhook ?

serene turtle Jan 25, 2024, 8:21 AM

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You use Stripe CLI right? did you also specify a --forward-connect-to https://stripe.com/docs/cli/listen#listen-forward-connect-to ?

Stripe CLI Reference

worn tinsel Jan 25, 2024, 8:22 AM

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stripe listen --forward-to localhost:61505/stripewebhook

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I used this

serene turtle Jan 25, 2024, 8:22 AM

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Can you change --forward-to to --forward-connect-to ?

worn tinsel Jan 25, 2024, 8:23 AM

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sure, let me try

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nop

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"cs_test_a1NODYh9ukBjkiuA92gEdCvnb32iG6rEVCfWIJx1eXCGbYZjQANIWs1y8u"

serene turtle Jan 25, 2024, 8:26 AM

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Do you have multiple Stripe accounts? can you do a stripe login and make sure you have logged into the right account?

worn tinsel Jan 25, 2024, 8:26 AM

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yes I'll do the login again

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"cs_test_a1UDB7Uy2zzHY7nqaeh4BaZYRAtSDrgXKnw3TY4Nw4pwwKy6t9dQL6747A"

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It doesn't work

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Do you know about the environments?

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My stagin evironment reach my local webhook, but STG doen't have the CLI whsec key

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this is staging

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this is local:

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this is my CLI (and the blue is a customer created in staging)

serene turtle Jan 25, 2024, 8:39 AM

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hmm, your server responded with 500

worn tinsel Jan 25, 2024, 8:40 AM

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yes

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but that's ok

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I have response status code in my webhook

serene turtle Jan 25, 2024, 8:40 AM

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at least your webhook endpoint is receiving events from Stripe now

worn tinsel Jan 25, 2024, 8:41 AM

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Yes, but from staging ...

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That's the problem.

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😦

serene turtle Jan 25, 2024, 8:41 AM

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Help me understand again, what's the difference between this staging and local?

worn tinsel Jan 25, 2024, 8:42 AM

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Okay, local is my machine:

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and whit the use of CLI I connect my machine with stripe and viceversa

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and staging is a web page in my server

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witch also is conected with stripe

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but, with different whsec to a different webhook

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blue should recive my local request and showthem in the CLI, but insted, is reciving staging request (the red one)

serene turtle Jan 25, 2024, 8:48 AM

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OK, so the staging is webhook endpoint that you hosted in your server, and that's the one didn't receive the events?

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https://dashboard.stripe.com/acct_1Ns59q2el4RwAAwp/test/events/evt_1OcOFP2el4RwAAwp1LTXbA7W

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Based on what I saw here, your endpoint responded 404 (Not Found)

worn tinsel Jan 25, 2024, 8:52 AM

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why ?

serene turtle Jan 25, 2024, 8:53 AM

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You may want to check your server log and see why it responded 404 instead of 200

worn tinsel Jan 25, 2024, 8:53 AM

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But this is my local endpoint, right?

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the blue one

serene turtle Jan 25, 2024, 8:55 AM

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No, that's the webhook that you hosted at https://aulavirtualctp.com/stripewebhook

worn tinsel Jan 25, 2024, 8:58 AM

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Okay, my red webhook has a different key than my red webhook, but aims to my blue webhook because it cannot reach my https://stg.aulavirtualctp.com/stripewebhook ?

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bear in mind that my blue webhook should aim to: localhost:61505/stripewebhook

serene turtle Jan 25, 2024, 9:00 AM

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OK, your staging webhook endpoint was enabled (https://dashboard.stripe.com/test/logs/req_whSv5tSJMt0Yg4) after the event evt_1OcOFP2el4RwAAwp1LTXbA7W

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and that's why the event wasn't sent to the staging endpoint.

worn tinsel Jan 25, 2024, 9:01 AM

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But now is enable

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right ? Should work fine ?

serene turtle Jan 25, 2024, 9:05 AM

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Do you have a checkout session that was completed after the webhook endpoint enablement?

worn tinsel Jan 25, 2024, 9:06 AM

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sure

serene turtle Jan 25, 2024, 9:06 AM

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The endpoint was enabled at 2024-01-25 07:24:08 UTC

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OK I found one evt_1OcNTN2eCkIhIZ064VgpdY1W

worn tinsel Jan 25, 2024, 9:07 AM

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🙂

serene turtle Jan 25, 2024, 9:07 AM

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You endpoint responded 500

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This event happend at 2024-01-25 07:35:47 UTC, you should check your server log and see what is the error

worn tinsel Jan 25, 2024, 9:09 AM

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Ok, lets focus on this part of the problem, please 😅
My staging environment is aiming to another webhook https://stg.aulavirtualctp.com/stripewebhook

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If I create a checkout through https://stg.aulavirtualctp.com the request reach stripe and stripe trigger the event to my CLI.

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Why ?

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Is happening right now, webhook are enable and running, but the data is not reaching the correct webhook.

serene turtle Jan 25, 2024, 9:12 AM

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As I explained to you earlier, Stripe tried to sent the webhook event to your webhook endpoint (https://stg.aulavirtualctp.com/stripewebhook), but your endpoint responded with 500 and that's why the delivery wasn't successful.

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Have you check your server log?

worn tinsel Jan 25, 2024, 9:16 AM

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but a 500 response is not a "problem" 500 response could be that the endpoint is reached but couldn't perform the request for some reason.
The natural behaviour for stripe is that, if staging doesn't reache the correct enpoint aims to another one available ?

polar ore Jan 25, 2024, 9:22 AM

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hi! I'm taking over this thread.

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Stripe did send your webhook endpoint URL the event (as expected), then your server encountered an error and returned a 500 (unexpected).

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so now the next step is for you to check your server logs to understand what the issue is, and then try to fix it

worn tinsel Jan 25, 2024, 9:23 AM

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we are looking into it, meanwhile, can u tell me why my local enviroment is not reaching my localhost:61505/stripewebhook through the CLI ?

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is different environment, so it shoundn't be related

broken brook Jan 25, 2024, 9:28 AM

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I don't know sorry, same as yesterday, all I can suggest is a fresh install

worn tinsel Jan 25, 2024, 9:30 AM

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Can you let me know how to unistall stipe CLI ?

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lets start fresh

broken brook Jan 25, 2024, 9:32 AM

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on Windows I'm not sure actually

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I guess scoop uninstall if you installed it with that package manager

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if you want to try to debug the problem more there is a flag for outputting more logs by the way (https://github.com/stripe/stripe-cli/issues/487#issuecomment-879217468)

#borja-webhook-cli-issue