ji_net

[azure light]

Looks like a generic decline from the bank. Your customer should speak to their bank

[proven hamlet]

Ok, a question please the setup intent currently has an incomplete status, this will not be an issue for future payment (ie. unlike the canceled status)? we are using createPaymentMethod & cofirmCardSetup API of stripe js

[azure light]

I'm not sure what you mean by 'issue for future payment'. As the intent is incomplete, there's no payment details collected so you can't collect future payments with it

Also, you should be using createPaymentMethod

[proven hamlet]

I mean if the intent is incomplete do we need to generate a new intent?

we had a case where the intent had a canceled status and we needed to generate a new one. Do we need to handle the incomplete status the same?

[azure light]

No you can re-attempt confirmation

[azure light]

Yes, if status: 'canceled' you'd need to generate a new intent

[proven hamlet]

Ok thanks 🙏