maiklgravi

[minor zenith]

Hi 👋 do you have more context about the error message you're seeing?

Is it indicating the payment was declined?

[iron shard]

{
"error": {
"code": "card_declined",
"decline_code": "generic_decline",
"doc_url": "https://stripe.com/docs/error-codes/card-declined",
"message": "Your card was declined.",
"param": "",
"request_log_url": "https://dashboard.stripe.com/logs/req_eALtB8qxf4q8LT?t=1705417593",
"type": "card_error"
}
}

[iron shard]

In this response is shown error type: "card_error" but card is 100% valid

[minor zenith]

Hm, so far looks like the issuing bank declined the authorization.

Ah, I think you'll want to reach out to our Support team regarding this:
https://support.stripe.com/?contact=true

[iron shard]

I asked to test it my friends and on the same bank some cards are approved and another are declined, and this happens in different banks

The issue started when we started to use card tokens instead of using the card directly

[minor zenith]

Is this a new integration you're building? Tokens are mostly legacy and you shouldn't be working directly with them if you're building something new.

[iron shard]

But when we was using card directly we've had notification from stripe that we should not send the card details to the stripe but we should use tokens instead, and now you tell otherwise?