#matt_phantom

1 messages · Page 1 of 1 (latest)

burnt fieldBOT
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scarlet geode
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Hi there, what's the invoice ID?

foggy sentinel
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hI , in_1OZ8KDAoopeIlK3Up0YUqKPj

scarlet geode
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I checked this invoice and its auto_advance is false

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what made you think it's true?

foggy sentinel
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    "object": "invoice",
    "account_country": "FR",
    "account_name": "EXTRACADABRA",
    "account_tax_ids": null,
    "amount_due": 76260,
    "amount_paid": 0,
    "amount_remaining": 76260,
    "amount_shipping": 0,
    "application": null,
    "application_fee_amount": null,
    "attempt_count": 1,
    "attempted": true,
    "auto_advance": true,```
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That said I d like to prevent stripe to not send any email to client

burnt fieldBOT
foggy sentinel
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How to prevent stripe to not send email to customer?

rich lynx
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Hey! Taking over for my colleague. Let me catch up.

foggy sentinel
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ok

rich lynx
foggy sentinel
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event though the collection_method is set to send_invoice when POST /invoice ?

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We do not want Stripe to charge the customer automatically neither email him

rich lynx
foggy sentinel
rich lynx
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You want to not charge automatically and not to send email ?

foggy sentinel
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I want to set a due_date but we cannot without collection_method

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    "error": {
        "message": "You can only specify 'due_date' or 'days_until_due' if invoice collection method is 'send_invoice'.",
        "request_log_url": "https://dashboard.stripe.com/test/logs/req_3CpqXnmxwwQKns?t=1705396996",
        "type": "invalid_request_error"
    }
}```
rich lynx
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Yes you have two option, use automatic collection without sending email or send_email collection method and due_Date

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those are the two supported methods

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Or you can create the invoice

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but simply share the link with the customer by your own flow

foggy sentinel
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But for bank_transfer

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{ "error": { "message": "The payment method type `customer_balance` cannot be used with invoices that have the `collection_method` set to `charge_automatically`.", "param": "payment_settings[payment_method_types]", "payment_method_type": "customer_balance", "request_log_url": "https://dashboard.stripe.com/test/logs/req_HtkOteVqo2m4Uv?t=1705397159", "type": "invalid_request_error" } }

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How to prevent stripe to not charge the client automatically

rich lynx
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Yes you need to use send_invoice as a collection method

foggy sentinel
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there is the problem I still do not whant Stripe to send any email

rich lynx
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You can create the invoice and finalize it without sending email to the customer (by not calling the send API)

foggy sentinel
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if I set collection_method : send_invoice stripe will send the invoice

rich lynx
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Yes you are right maybe I wasn't enough clear there

rich lynx
foggy sentinel
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I see bu when the invoice is finalized strip send it automaticaly no matter what

rich lynx
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OK so even the first delivery you don't want it...

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You don't want any mail at all

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I'm afraid that the combination you want to achieve can't be done/supported

foggy sentinel
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yes

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because we have our own procedure to send customer email and payment

rich lynx
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So yeah customer_balance isn't available without send_email collection for invoices

foggy sentinel
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ok

burnt fieldBOT