#imhim7980-account-support

1 messages · Page 1 of 1 (latest)

small hillBOT
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@oak quail :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

lucid shoal
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This is not the forum to discuss this. You should be working with our Support team if you feel this way, they are the correct group to speak with about this. I will continue to clean up your message to keep our server clean for those who have developer related questions this forum is intended to assist with.

oak quail
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Literally

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They keep spamming the same thing

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And don’t wanna get in a call

lucid shoal
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Stop posting in the main channel for the same topic, this is your warning, additional violations will result in a ban.

oak quail
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What I say

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But when it comes to exposing you

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You’ll do stuff

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Yall are holding

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700$

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And not helping me at alll

lucid shoal
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I'm telling you need to speak with Support, as indicated in our #📖rules. We are not able to address account related issues in this forum.

oak quail
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Do you not expect me to be furious?

lucid shoal
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I know you're mad, I would be too, but making me mad as well is not going to help you

oak quail
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Where do I speak with support

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I try

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And they only allow emails

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And everyone I make an email

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They say the same exact thing over and over

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And don’t help me

lucid shoal
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As far as I know, emailing them is the right way to reach out to them

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Sorry, we're really not familiar with these account concern flows.

oak quail
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And other people

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Have the same exact issues

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So it isn’t just me out here making up stuff

oak quail
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You see

lucid shoal
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I'll let you keep venting here, but it's not the right forum for it so nothing will come of it

oak quail
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Uhm

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Uhhh

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What’s the phone number

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Of stripe support

lucid shoal
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Don't know, we're separate from them. What I know is the contact form for reaching out to them:
https://support.stripe.com/?contact=true

or the email form if that doesn't work
https://support.stripe.com/contact/email