tronking55 | Stripe Developers | Page 1

mighty lynxBOT Jan 9, 2024, 12:26 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

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near prairie Jan 9, 2024, 12:26 PM

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👋 happy to help

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would you mind sharing the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

heady sonnet Jan 9, 2024, 12:28 PM

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Well, it's not logged in my dashboard.

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I invoked that api with curl command.

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I want to send some fund to the other stripe accounts, but as you can see, the total balance is 0.
It differs from api result.

near prairie Jan 9, 2024, 12:32 PM

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would you mind sharing your account ID?

heady sonnet Jan 9, 2024, 12:35 PM

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acct_1O5VOKGaAOMRNFzm

near prairie Jan 9, 2024, 12:37 PM

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the balance you're checking in the screenshot you shared is for another account

mighty lynxBOT Jan 9, 2024, 12:39 PM

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heady sonnet Jan 9, 2024, 12:40 PM

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Yes, you're right.

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I sent funds and it's on hold.

near prairie Jan 9, 2024, 12:41 PM

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heady sonnet

the available amount in your account balance on the dashboard has both the available and pending amounts

heady sonnet Jan 9, 2024, 12:42 PM

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Why is the fund on hold?

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short lily Jan 9, 2024, 12:45 PM

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probably because the account has payouts_enabled:false for example and needs to provide more information to enable payouts.

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https://stripe.com/docs/connect/handling-api-verification

heady sonnet Jan 9, 2024, 12:50 PM

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Can I pass the verification with only api?

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Can I do this on the dashboard?

short lily Jan 9, 2024, 12:52 PM

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yes and yes

heady sonnet Jan 9, 2024, 12:53 PM

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short lily yes and yes

How can I try on dashboard?

short lily Jan 9, 2024, 12:53 PM

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this Discord channel is really for devs calling the API so I can only really help with that

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you can try clicking the "View requirements" button though

heady sonnet Jan 9, 2024, 12:58 PM

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To be honest, I want to make a withdraw system to transfer funds from admin stripe account to users' stripe account.
Currently, I'm trying that on the dashboard, but the goal is to implement this by apis. We should provide the frontend(I'm not sure what uis are needed for withdraw yet.) that let users withdraw money and this need to interact with our backend.
There are some users who already had a stripe account, or other users who don't have a stripe account. We must consider both these two cases.
Can you give some advice for this?

short lily Jan 9, 2024, 1:00 PM

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I would start by following a guide like https://stripe.com/docs/connect/collect-then-transfer-guide and get that up and running to get familiar with the set up

heady sonnet Jan 9, 2024, 1:03 PM

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What kinds of information should need for withdraw?
For example, email or the others?

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Is there any demo similar what I want?

short lily Jan 9, 2024, 1:04 PM

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heady sonnet What kinds of information should need for withdraw? For example, email or the ot...

https://stripe.com/docs/connect/required-verification-information

short lily Jan 9, 2024, 1:04 PM

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heady sonnet Is there any demo similar what I want?