mshakirkhan | Stripe Developers | Page 1

rare quartzBOT Jan 8, 2024, 1:16 PM

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sonic pagoda Jan 8, 2024, 1:19 PM

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Hi, let me help you with this.

west grotto Jan 8, 2024, 1:19 PM

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Hi, Yes sure please.

sonic pagoda Jan 8, 2024, 1:21 PM

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All objects used in a transaction need to live on the same account. You can either

Copy the customer to the connected account: https://stripe.com/docs/connect/cloning-customers-across-accounts
Or use destination charges to perform the charge on the Platform account and transfer the funds to the connected account.

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What kind of Connected accounts and charges are you using currently?

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Ideally, you shouldn't need to clone customers unless you have a very complex Stripe integration.

west grotto Jan 8, 2024, 1:26 PM

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I don't want to share customer to my connected account, becuase I don't have complex logic. What I want to do here I have customer on my main account I just want to charge my same customer via connected account, How can I handle this ?

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I'm currently setting up transactions under a Connect account, but I prefer not to create duplicate customer profiles there, as they already exist on the main account. My goal is to avoid redundancy. Additionally, I'm considering a scenario where, in the future, the same customer might transact with another new connected account. Would this situation require creating another duplicate customer profile in the new connected account? I'm seeking a streamlined solution to manage customer data across multiple accounts.

sonic pagoda Jan 8, 2024, 1:29 PM

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sonic pagoda What kind of Connected accounts and charges are you using currently?

Could you please answer this for me?

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By kind of account I mean Standard/Express/Custom accounts.

west grotto Jan 8, 2024, 1:33 PM

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Standard account.

sonic pagoda Jan 8, 2024, 1:36 PM

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You can use both Direct charges and Destination charges with Standard.
"charge my same customer via connected account", what is exactly your goal here? Would it be fine for you, for Platform to charge the customers and then transfer the funds to the connected account (CA)? Or you specificly require CAs to charge the customers directly?

west grotto Jan 8, 2024, 1:43 PM

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I require CAs to charge the customers directly.

sonic pagoda Jan 8, 2024, 1:45 PM

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Do customers have attached Payment Methods? Or just name/address?

west grotto Jan 8, 2024, 1:46 PM

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Yes customers have attached Payment Methods.

sonic pagoda Jan 8, 2024, 1:46 PM

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Btw, you can also use on_behalf_of when using Destination charges to specify the settlement merchant: https://stripe.com/docs/connect/destination-charges#settlement-merchant

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Otherwise, if you still want to use Direct charges, you will need to copy the Customers to the CA.

west grotto Jan 8, 2024, 1:48 PM

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sonic pagoda Otherwise, if you still want to use Direct charges, you will need to copy the Cu...

So which means I can't charge my customer without copying to connect account right?

sonic pagoda Jan 8, 2024, 1:50 PM

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What do you mean by "my customer" exactly? You mean you want to charge the saved Payment Method from your Customer object?

west grotto Jan 8, 2024, 1:51 PM

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Yes

sonic pagoda Jan 8, 2024, 1:52 PM

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No, that's not possible.

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If you want to reuse customers across your CAs it's better to do Destination Charges with on_behalf_of. Otherwise your customers will need to re-enter their payment details for each CA.

west grotto Jan 8, 2024, 1:55 PM

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Can I reconnect you in an hour or 2? Actually I am away my battery almost gone. Is that ok?

sonic pagoda Jan 8, 2024, 1:57 PM

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The thread will close automatically soon. My colleagues will help you in #dev-help

west grotto Jan 8, 2024, 1:59 PM

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Ok I got it thanks.

#mshakirkhan