#santosh_62254

1 messages · Page 1 of 1 (latest)

lilac iglooBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ebon lance
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Hi, my colleague had to step away, could you please summarise the question for me?

viral marlin
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Hi, I accept payments using Stripe checkout. Following card payment, I received the following error.

viral marlin
ebon lance
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I don't see an error here.

viral marlin
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the payment has not processed with payment intent require action error

ebon lance
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This is not an error. They just need to complete authentication, like 3D Secure, most likely.

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If you used Stripe Checkout it should be taken care of, automatically.

viral marlin
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but user could not redirect to 3d secure page

ebon lance
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Why?

viral marlin
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That is what my question is

ebon lance
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What did they see exactly?

viral marlin
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checkout page with processing text on checkout button

ebon lance
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And then?

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Were you able to reproduce this issue?