rosan_25282_65519

[willow coyote]

Hi
Can you explain or give a concrete example of your use case ?

You can find between the list of all events here:
https://stripe.com/docs/api/events/types

[strange parcel]

customer.card.updated this event is missing.

previously we had this event right?

[willow coyote]

Now that event isn't supported

I don't know it honestly

but what event are you looking for exactly? after what action/request

do you have a sample requestId ?

that you were expecting an Event from Stripe ?

[strange parcel]

i just need to trigger a webhook whenever the customer's card is updated

as per the docs we can use customer.source.update can be used for this case but customer.card.updated event is triggering

[willow coyote]

Updated by what action ?

By issuer network for example ?

[strange parcel]

After creating a customer and then updating customer's card details in payment methods

is this you are looking for

[willow coyote]

updating customer's card details in payment methods
How are you updating the customer card details ? do you have a requestId in order to understand you better ?

Between check this event:
https://stripe.com/docs/api/events/types#event_types-customer.source.updated

[strange parcel]

just by manually changing the details from the dashboard UI

[strange parcel]

customer.source.updated is also configured but customer.card.updated event is triggering

[strange parcel]

you can check the screenshot provided above

four events configured. On updating the card details customer.card.updated is triggered

why customer.source.updated event is not triggered

[willow coyote]

What Stripe API version are you using ?

[strange parcel]

Are you asking this version

[willow coyote]

Yes

[strange parcel]

Same thing happened for one of our customer also. Their api version is different. Could you please check this case.

[willow coyote]

Ah this is a very old version

[strange parcel]

same thing happening for new api version also

[willow coyote]

You are using two webhook endpoints

using different APi version

that's why you are seeing different behavior

for old version you have customer.card.updated but no customer.source.updated

and for new version you have the opposit behavior

[ionic vessel]

@strange parcel what exact issue are you facing at the moment?

[strange parcel]

I've created a webhook. Which have four events (customer.bank_account.updated, customer.card.updated, customer.source.updated, issuing_card.updated). When updating customer's card details (like expiry date) in payment methods through UI. webhook is triggering for customer.card.updated (it is not listed in the api docs) instead of customer.source.updated.

Is the customer.card.updated event removed?

if so why we are triggering webhook for that event

[ionic vessel]

probably because you have an endpoint using an old API version or your account has an old default API version

[strange parcel]

if thats the case. one of my client have newer api version on his account which also trigger webhook for customer.card.updated event

[ionic vessel]

hard to say much from just screenshots. I'd suggest writing into https://support.stripe.com/?contact=true with all the full details and exact account and object IDs for everything you're looking at, for a definitive answer