t0ddo | Stripe Developers | Page 1

fresh thicketBOT Jan 3, 2024, 9:23 AM

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somber shoal Jan 3, 2024, 9:23 AM

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👋 happy to help

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you can introduce a trial period to your subscription

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or a 100% discount

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depends on what your business model is

glad cosmos Jan 3, 2024, 9:24 AM

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Our case is a bit different

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Say a user has a subscription and he subscribes for $50/mo on November 20th

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On November 24th he adds a new credit card and Stripe instantly charges him another $50

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How can I disable that and only have him be charged on the new CC after our billing cycle (28 days)

somber shoal Jan 3, 2024, 9:28 AM

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glad cosmos On November 24th he adds a new credit card and Stripe instantly charges him anot...

that's not entirely accurate

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Stripe won't automatically charge anything

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this could be an issue in your integration

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would you mind sharing the code you're using?

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or a request ID?

glad cosmos Jan 3, 2024, 9:31 AM

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My bad, our support team said this happens constantly but after looking more into an example they sent seems like the user switched card after payment failed

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Which would make sense

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You can close this ticket, I'll re-open if I get some better examples and can confirm this is happening.

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Thank you for your help.

#t0ddo