#dishant0144_32519

1 messages · Page 1 of 1 (latest)

errant lindenBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

chilly drift
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hi there!

rancid narwhal
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it is standard
direct charges

chilly drift
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if it's direct charges, you should see information about the connected account (not the platform account) in the payment flow

rancid narwhal
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but right now when I try to do payment with ACH it is showing platform account logo and name there

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I am rendering stripe's payment element in js using below code

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const stripe = Stripe('@Model.AccountPublishableKey', {
stripeAccount: '@Model.ConnectedAccount'
});

chilly drift
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can you share the PaymentIntent ID (pi_xxx)?

rancid narwhal
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of the bank transfer success payment?

chilly drift
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for a payment where you see this issue

rancid narwhal
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While creating payment I saw this
I can pass the SS

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Is that works?

chilly drift
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what's the SS?

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I need a Stripe object ID

rancid narwhal
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Sorry
It is ScreenShot

chilly drift
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no I need a Stripe obejct ID, you can find it in the Stripe dashboard

rancid narwhal
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and also for the info I am creating payment intent while actually made payment
means I am loading stripe's element without creating intent

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So I can give you the ID but it is of success payment

chilly drift
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yes sure

rancid narwhal
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pi_3OPO1HGcn65RZQ9M04mohIJk

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this payment I failed while testing

chilly drift
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thanks. and can you share a screenshot of the popup you see?

rancid narwhal
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sure give me a moment

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I am making payment for my connected account named "truptman" but here it shows Dishant Panchal

chilly drift
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thanks! give me a few minutes to look into this.

rancid narwhal
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sure

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any update?

chilly drift
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please be patient

rancid narwhal
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sure

meager quarry
rancid narwhal
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When I select ACH as a payment method from stripe's payment element

And in that I chose "Test OAuth" to make the payment

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when I click on this

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Is this making sense ?

meager quarry
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Yes I see, thanks for the clarification, checking...

rancid narwhal
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ok great

meager quarry
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I just did several tests, and yes that's expected and that's true:

{YOUR_PLATFORM_ACCOUNT} can access requested data

rancid narwhal
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Ohhkk
So is there any way I can change the branding here like my connected account's name?

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I want to change "Dishant Panchal uses Stripe to connect your accounts" to "{connected account name} uses Stripe to connect your accounts"

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Is this possible using any config in js or in api?

meager quarry
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No, AFAIK you can't.

rancid narwhal
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ohhkkk

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thank you for the confirmation on this