#hetnatefox-metadata-db-error
strange wyvern
Hello! Can you give me some more details? Is this something your'e trying to do in the dashboard? Can you share a screenshot?
strange wyvern
And what happens when you press the "x" button?
rough dock
It will delete it, but then when I refresh and hit edit again, the field is still ther
there**
strange wyvern
After clicking "x" are you making sure to press the "update product" button at the bottom?
rough dock
This is our beta site. In a nutshell, I am trying to go field by field to figure out which one is causing this error
rough dock
After clicking "x" are you making sure to press the "update product" button at t...
yes
I can do a screen recording if you'd like
strange wyvern
Yeah a screen recording woudl help - and can you also provide the product ID that you're trying to edit?
rough dock
Yes, absoultely
Product ID: prod_PC3tcJLmSMaQ21
This product is on our "test mode"
@strange wyvern - here is the screen recording for you. 🤘
strange wyvern
Thank you! Yeah I'm trying it out on my end and I see the same behavior - this is a bug on our end and I'll flag to the team to get it fixed. In the mean time, a workaround you can use is that you delete/unset ALL the metadata (this shoud completely clear out the metadata) and then you can add the ones you want back in
rough dock
Okay perfect, thank you for the work around!
I am going to delete the screen grab for partner privacy. Is that okay @strange wyvern ?
strange wyvern
yup that's fine! I've got everything I need to flag to the product team
remote hatchBOT
hetnatefox-metadata-db-error