#frallain
abstract nexus
marble ravine
but we've never configured it nor used it
sturdy rune
Interesting. I see the creation of the portal was automatic, meaning, not triggered by you.
marble ravine
where do you see this? Is there a specific page on the dashboard to look at?
and when can a customer interact with this portal? through emails sent by Stripe to the customer?
sturdy rune
where do you see this? Is there a specific page on the dashboard to look at?
On the internal side.
sturdy rune
and when can a customer interact with this portal? through emails sent by Stripe...
I am not aware of a billing portal link being included in any emails. Let me check.
It seems like someone might have created it via the Dashboard: https://dashboard.stripe.com/settings/billing/portal
Ok, I checked and it seems like the Invoice emails contain a "Manage Subscription" button that sends customers to the Billing Portal.
You can turn it off here: https://dashboard.stripe.com/settings/billing/portal
marble ravine
It seems like someone might have created it via the Dashboard: https://dashboard.stripe.com/settings/billing/portal
Can you tell me who?
sturdy rune
No, I checked again and it was included in the email automatically.
marble ravine
OK thank you very much!
sturdy rune
Happy to help.
marble ravine
can you tell me since when this portal has been activated?
sturdy rune
I would suggest reaching out to Stripe Support, as I don't know much about no-code solutions: https://support.stripe.com/?contact=true
marble ravine
Alright thanks