#mama-account-creation

1 messages · Page 1 of 1 (latest)

distant tendonBOT
patent egret
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Hello! Please don't share your personal information (like emails) this is a public channel

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CAn you give me some more details about where you're seeing them as restricted?

glossy plover
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On my website, I can create connected accounts for all countries except the USA; it doesn't allow me to do so.

patent egret
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Are you getting an error? Do you have a request ID I could take a look at?

glossy plover
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I don't get an error, but later the account is restricted.

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yes

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one moment

distant tendonBOT
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mama-account-creation

glossy plover
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req_coiFgwDUpRHnTN

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Sorry for the wait, I just did it now from the website.

quiet relic
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👋 no worries and taking over here

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I see that request sucessfully created an account

glossy plover
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no

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Look at the picture, it says restricted due to the TIN.

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My website requires connected accounts from all countries, and I have no issues with any except for the USA; it restricts them and asks for the TIN number.

quiet relic
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Yes it's the requirements different per country. This is just test mode so you can provide a random value to continue testing

glossy plover
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If I already know, how do I provide this TIN?

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y use php:

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i use php:

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"id_number"=> $dni
],
"external_account" => [
"country" => $paisCuenta,
"currency" => $currency,
"account_number" => $iban ,
"routing_number" => $enrutamiento,
"object" => "bank_account"
],

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If I already provide the ID_number from my website using the app, why does it ask me again and restrict the account?

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Hey, this is not the typical rookie error of how to make a charge. I follow the steps correctly, get a 200 OK, and then the account gets restricted. Something is happening.

quiet relic
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It's not something is happenning, it's simply that we allow an Account to be created successfully first, but we will require more requirements after and you will need to provide all the requirements for the account to be activated

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Here, you would want to call Retrieve Account to see what is the current requirements property

glossy plover
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If something happens, I provide all the requirements through the API, and I have reviewed them. Explain to me how it can give a 200 OK and then restrict the account.

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req_coiFgwDUpRHnTN

quiet relic
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Sorry but I already explained above. We returns 200 first allowing to create the Account, but then we provide requirements, which needs to be fullfilled to activate

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It's totally normal for an account be created, but still not activated

glossy plover
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Okay, you're right, sorry. Could you help me complete the missing requirement?

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Okay, I need to activate it through the API, can you help me?

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In this request: req_coiFgwDUpRHnTN, what do I need to activate it, and how do I provide it from my website using the API?

quiet relic
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It guides you how to call the Retrieve Account API to find out the requirements

glossy plover
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I have read all the requirements, and still, it doesn't accept it.

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Can you tell me how to input the TIN number in PHP?

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hi ??

quiet relic
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What do you mean by doesn't accept?

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Can you share what you did and the error you had

glossy plover
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have read what you told me. I'm not a native speaker, so it's a bit challenging for me, sorry 🙂 It seems the tax_id is missing.

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I've resolved it, it seems. As you told me, if it's pending, I have to check the past_due, and in this case, it's the tax_id, which translated to my language is the TIN. Thanks, man, and I'm sure I've tested your patience. The boss was pushing me, and I had to get the job done

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have a nice day that's all 🙂 THANK YOU !!!!