#marc_29110-invoice-due-date

1 messages ยท Page 1 of 1 (latest)

unkempt hollowBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

slim junco
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Can you provide more context? An example would help too

fierce jetty
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this is the gernated pdf file. I don't want to see the due date. Can I rename the field or delete?

slim junco
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I don't believe there's a way to hide that field.

How exactly are these invoices being created?

fierce jetty
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Context:
I create a invoice by api ->invoices->create and add some invoice items. Then I call the pay function ->invoices->pay the generated pdf is repsonsed by request. Collection Mode is charge_automatically

slim junco
fierce jetty
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ok I will test it

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one moment

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if I set null as due date the error :Invalid integer: null

slim junco
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You don't need to set it to null
it is just null by default for charge_automatically invoices.

Can you share the invoice ID for the one you share the screenshot for?

fierce jetty
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in_1OMtt8HbhsvwPo4d2aK1IiPl

slim junco
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huh that's odd

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I don't see a due date associated with the invoice

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Asking a colleague to take a look too

fierce jetty
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Neither do I, but why is one printed on the invoice?

fierce jetty
unkempt hollowBOT
rugged cradle
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marc_29110-invoice-due-date

fierce jetty
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do you have some news for me?

rugged cradle
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Hi ๐Ÿ‘‹ taking over as my teammate needed to step away. My colleagues who have been looking into this have not been able to locate a way to prevent the due date from being rendered on the PDF.

fierce jetty
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But this is very misleading for the customer who pays by direct debit. They would transfer the amount to us again if necessary. It should only say the invoice amount and nothing more about the due date.

rugged cradle
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I will be sure to capture your feedback that this is something you'd like to have more control over, and route that to the appropriate team.

fierce jetty
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Is there a way to customize the invoice layout and move elements?

rugged cradle
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Not that I'm aware, but it may be worth double checking with our support team as we focus more on the API here, so there may be something they're familiar with that I'm not.
https://support.stripe.com/?contact=true

fierce jetty
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Ok I will contact the support for this part.

fierce jetty
rugged cradle
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I've got that feedback filed for you. Thank you for taking the time to raise your concern to us! Sorry I didn't have a better solution for you today.