jimmy20234436 | Stripe Developers | Page 1

teal mantleBOT Dec 13, 2023, 3:33 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

jimmy20234436, 17 hours ago, 35 messages

analog kelp Dec 13, 2023, 3:43 AM

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hello! that screenshot that you've shared is a 3DS test page. Can you share more on what you're trying to track and why?

sweet sparrow Dec 13, 2023, 4:59 AM

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analog kelp hello! that screenshot that you've shared is a 3DS test page. Can you share more...

Helle Alex,

When the user fills out the information and submits the form, the button will display loading. If 3ds verification is required, a pop-up box will appear. If the customer clicks Cancel, the pop-up box will close, but the loading is still there, and the user cannot click the button again.

We have also done a test. When using 3ds, the error returned in confirmPayment has no value, so I would like to ask if there is a way to monitor the 3ds pop-up window.

teal mantleBOT Dec 13, 2023, 5:00 AM

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surreal compass Dec 13, 2023, 5:02 AM

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If the customer clicks Cancel, the pop-up box will close, but the loading is still there, and the user cannot click the button again
By "Cancel" do you mean the transparent "取消" button?

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Hmm I see, no probably we don't have a callback, but how about when your customer click on your button, you can revoke your loading state right away and let the 3DS modal pop up?

#jimmy20234436