rubens-boletos-error | Stripe Developers | Page 1

brittle gateBOT Dec 12, 2023, 5:30 PM

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fiery saffron Dec 12, 2023, 5:33 PM

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@surreal vapor can you share your exact code where you confirm the PaymentIntent and an example PaymentIntent id pi_123 where you got that error?

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rubens-boletos-error

fiery saffron Dec 12, 2023, 5:53 PM

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@surreal vapor did you have more details?

surreal vapor Dec 12, 2023, 5:56 PM

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hi @fiery saffron

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surreal vapor Dec 12, 2023, 5:57 PM

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fiery saffron <@152121518376222721> can you share your exact code where you confirm the Paymen...

i was trying to pay using a invoice

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pi_3OMZXWH9oQ2xKpqZ0PfiCnoK this is de paymeny intent id

fiery saffron Dec 12, 2023, 5:58 PM

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Gotcha so you didn't write code, you paid on the HostedInvoicePage we generate and you got that error?

surreal vapor Dec 12, 2023, 5:58 PM

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yes

fiery saffron Dec 12, 2023, 5:59 PM

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gotcha, sounds like a real bug. I'd recommend that you flag to our support team https://support.stripe.com/contact and they can escalate to the product team. I'll flag myself too

surreal vapor Dec 12, 2023, 6:04 PM

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@fiery saffron thanks 🙏🏻

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@fiery saffron Is there a way for me to track the resolution progress, to know when or if it will be resolved?

fiery saffron Dec 12, 2023, 6:09 PM

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yes by contacting our support team who will follow up with you

#rubens-boletos-error