#ileana_14208

1 messages · Page 1 of 1 (latest)

crimson grottoBOT
native latch
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Hi

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You said When I get the email confirmation that a payment has been received, it does not provide the customers information (it is a one time payment so they show up as a guest)

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Are you associating Customer objects with your charges?

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What integration flow are you using?

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@unique blaze I deleted your other message as it is the same as this one.

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Let's chat in this thread.

unique blaze
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ok got it!

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Currently I get a payment confirmation email but it does not provide me the customer information unless I log into my dashboard

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Is there a way for the parent name to appear in the email confirmation?

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lead name (not parent name) sorry, that is specific jargon for our business model

unique blaze
native latch
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Do you have an example Charge I can look at?

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To see what you are currently doing