sweets8594 | Stripe Developers | Page 1

tiny roostBOT Dec 1, 2023, 1:21 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sweets8594, 3 hours ago, 20 messages
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wheat drum Dec 1, 2023, 1:21 PM

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Hi, let me help you with this.

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Could you please share a bit more context please?

night bronze Dec 1, 2023, 1:22 PM

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actually when ever a trigger payment_intent.succeeded in normal account it works

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but account.updated webhook not working

wheat drum Dec 1, 2023, 1:23 PM

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What do you mean by "not working" exactly?

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Could you please share the Event ID evt_xxx?

night bronze Dec 1, 2023, 1:25 PM

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evt_xxx id not getting triggered

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it only say waiting for event

wheat drum Dec 1, 2023, 1:26 PM

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night bronze evt_xxx id not getting triggered

You should see it in your Dashboard.

night bronze Dec 1, 2023, 1:26 PM

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wheat drum Dec 1, 2023, 1:26 PM

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I mean the Event ID.

night bronze Dec 1, 2023, 1:26 PM

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i am using these two and account.updated webhook in second one

night bronze Dec 1, 2023, 1:27 PM

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wheat drum I mean the Event ID.

yeah i understand that but no event is happening

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for aaccount.updated webhook

wheat drum Dec 1, 2023, 1:28 PM

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Is the event not happening?
Or the event not triggering the webhook notification?
Or webhook notification not reaching your endpoint?

night bronze Dec 1, 2023, 1:29 PM

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wheat drum Is the event not happening? Or the event not triggering the webhook notification...

event not happening

wheat drum Dec 1, 2023, 1:30 PM

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Why do you think it should be happening?

night bronze Dec 1, 2023, 1:31 PM

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i don't know other event are happening but this account.updated not

wheat drum Dec 1, 2023, 1:33 PM

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What do you think is supposed to trigger the event?

night bronze Dec 1, 2023, 1:34 PM

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when ever i create a connect account or complete onboarding process

wheat drum Dec 1, 2023, 1:35 PM

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Could you please share the webhook endpoint ID?

night bronze Dec 1, 2023, 1:35 PM

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this?

wheat drum Dec 1, 2023, 1:36 PM

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No, that's a webhook secret, please don't share it in the public forum

night bronze Dec 1, 2023, 1:37 PM

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ok

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sorry

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we_1OIWZbBy5dpszgvtbfHYhSC2

wheat drum Dec 1, 2023, 1:38 PM

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It's we_xxx, you will see it when you click on a webhook endpoint, in the right top corner

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Thanks

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And could you please share the acct_ ID of the connected account that you created/onboarded?

night bronze Dec 1, 2023, 1:39 PM

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acct_1OIVrtR9hqYp1G7b

wheat drum Dec 1, 2023, 1:44 PM

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This account is connected to a different Platform account, that's why the webhook endpoint is not receiving the events.

#sweets8594