sviatoslav_46367 | Stripe Developers | Page 1

random gulchBOT Nov 28, 2023, 9:19 AM

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exotic mango Nov 28, 2023, 9:20 AM

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is https://stripe.com/docs/api/accounts/create#create_account-settings-payouts-statement_descriptor what you're looking for?

novel phoenix Nov 28, 2023, 9:33 AM

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hmm

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I will test

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we already set up this

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maybe other proposals?

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what about name for transfer?

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if transfer has name?

exotic mango Nov 28, 2023, 9:39 AM

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what API object are you referring to specifically as "transfer"?

novel phoenix Nov 28, 2023, 9:46 AM

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it is message from my client, I think that the issue related to statement_descriptor , but client tell me something about "name for transfer"

exotic mango Nov 28, 2023, 9:52 AM

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best to clarify with your client and ask here when you as a developer have a technical question we can help with!

novel phoenix Nov 28, 2023, 9:59 AM

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okay)

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how to set up nstatement descriptor for payouts?

exotic mango Nov 28, 2023, 10:03 AM

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did the link I shared earlier help?

novel phoenix Nov 28, 2023, 10:06 AM

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I can test later , but i see that I can set up payout descriptor

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maybe you know where? or how

exotic mango Nov 28, 2023, 10:10 AM

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novel phoenix maybe you know where? or how

sure, it was the first link I posted in the thread.

random gulchBOT Nov 28, 2023, 10:14 AM

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novel phoenix Nov 28, 2023, 10:15 AM

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I can set only via api?

exotic mango Nov 28, 2023, 10:16 AM

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as far as I know yes. This channel is specifically about API and coding questions anyway so that's all I know about

novel phoenix Nov 28, 2023, 10:20 AM

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Okay

opaque echo Nov 28, 2023, 10:21 AM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

novel phoenix Nov 28, 2023, 10:33 AM

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how about main account?

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I see that these methods only for connect account

opaque echo Nov 28, 2023, 10:34 AM

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would you mind elaborate?

novel phoenix Nov 28, 2023, 10:37 AM

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I have some monay on main stripe account (platform)

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and

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payout scedule

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schedule

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and my customer see "Stripe" during payouts, but wanted to see "Order Shack"

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Postman response with details

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opaque echo Nov 28, 2023, 10:39 AM

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the payments.statement_descriptor is for your customers

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payouts.statement_descriptor is for the payout for your connected accounts

novel phoenix Nov 28, 2023, 10:40 AM

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okay, how about main account?

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i.e I am owner of my Stripe platform

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and I want to see payout named "Order Shack"

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but i see "STRIPE"

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understand? or I have to clarify in other way

opaque echo Nov 28, 2023, 10:45 AM

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yes sure, I'm double checking for you

novel phoenix Nov 28, 2023, 10:49 AM

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coool

opaque echo Nov 28, 2023, 10:50 AM

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you need to contact https://support.stripe.com/?contact=true for that

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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it's not possible to do it via API or the dashboard

novel phoenix Nov 28, 2023, 10:53 AM

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oh, okay

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I used 1 time this support

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hah

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waiting for 2 hours and nothing

opaque echo Nov 28, 2023, 11:01 AM

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unfortunately that's the only way to change your own account's statement descriptor

#sviatoslav_46367