ge_orgejoseph27 | Stripe Developers | Page 1

static pewterBOT Nov 20, 2023, 8:23 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

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crimson bay Nov 20, 2023, 8:36 AM

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You would need to define how many pounds you want explicitly. This is not the dynamic convertible feature, unfortunately

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When you have your converstion rates, pre-calculate the price in all the currencies you want

forest mountain Nov 20, 2023, 8:40 AM

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So stripe is not providing dynamic currency calculation?

crimson bay Nov 20, 2023, 8:45 AM

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Yeah afraid so

forest mountain Nov 20, 2023, 8:47 AM

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But in doc - https://stripe.com/docs/currencies/conversions
Here the currency conversion is mentioned. Plz correct if I am wrong

Currency conversions

Learn more about how Stripe handles currency conversions for you.

crimson bay Nov 20, 2023, 8:50 AM

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That is from presentment currency (what is displayed to customers) to settlement currency (of your account). ie. you charge them 10USD but your account is in Europe and your bank for payout is EUR.

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What you were asking is multiple presentment currencies

forest mountain Nov 20, 2023, 8:58 AM

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My current scenario is
I am pricing with 10USD monthly subscription. But some users are not able to pay because the payment was declined by bank(a customer in Bangladesh). I feel, to tackle this issue, we want a feature to pay in their on currency for 10USD subscription. As we know the daily changes in conversion rates and we have to manage that too.

Can you help me to take a step in these scenario

crimson bay Nov 20, 2023, 9:01 AM

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Yes so that's where you want this multi-currencies Price above. When you about to charge them, you can calculate the Price you wanted in Bangladesh and create a multi-currencies Price. That will give you a bit dynamic-as-you-go daily

static pewterBOT Nov 20, 2023, 9:01 AM

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forest mountain Nov 20, 2023, 9:05 AM

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But the charging process is happening like - create setup intent , then payment intent is created this done from stripe end during the subscription creation. How can we tackle this from our end

finite lantern Nov 20, 2023, 9:06 AM

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Not really sure what the issue is you're describing. Are you seeing an error?

forest mountain Nov 20, 2023, 9:09 AM

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its. not error some clarifications

finite lantern Nov 20, 2023, 9:09 AM

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Can you describe the the flow you're building some more?

forest mountain Nov 20, 2023, 9:09 AM

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crimson bay What you were asking is multiple presentment currencies

@finite lantern

finite lantern Nov 20, 2023, 9:09 AM

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Not sure how presentment currency relates to your last question really:

But the charging process is happening like - create setup intent , then payment intent is created this done from stripe end during the subscription creation. How can we tackle this from our end

forest mountain Nov 20, 2023, 9:10 AM

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My current scenario is
I am pricing with 10USD monthly subscription. But some users are not able to pay because the payment was declined by bank(a customer in Bangladesh). I feel, to tackle this issue, we want a feature to pay in their on currency for 10USD subscription. As we know the daily changes in conversion rates and we have to manage that too.

Can you help me to take a step in these scenario

forest mountain Nov 20, 2023, 9:11 AM

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finite lantern Can you describe the the flow you're building some more?

that was a ref I found and asked for clarity

finite lantern Nov 20, 2023, 9:11 AM

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Sure, what payment UIs/surfaces are you using? Checkout? Payment Element?

forest mountain Nov 20, 2023, 9:12 AM

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Payment element... a ui for entering card details

finite lantern Nov 20, 2023, 9:13 AM

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So you're creating Payment Intents directly in the API. In that case you'll need to account for presentment currency changes in your own integration

Perhaps your detect the location of your user somehow and then create the Payment Intent in their local currency

forest mountain Nov 20, 2023, 9:15 AM

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I am using subscription schedule and when I enter card details its doing from stripe i think so

finite lantern Nov 20, 2023, 9:15 AM

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Yeah that's fine, but the Price (price_xxx) objects you use in the subscription need to use the local currency required

forest mountain Nov 20, 2023, 9:17 AM

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That is in subscription local currency price should be added isn't this?

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Actual product price is in USD, when subscription is done the payment need to be done with local currency applying currency conversion( USD to local currency). I am trying to implement these.

finite lantern Nov 20, 2023, 9:21 AM

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Yeah but that's the thing, We don't support automatic conversion so you need to create separate Price objects in the required currencies, and then pass the price_xxx ID that maps to the customer's local currency

forest mountain Nov 20, 2023, 9:27 AM

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finite lantern Yeah that's fine, but the Price (`price_xxx`) objects you use in the subscriptio...

Help me to conclude.
So we cant achieve dynamic price conversion for the subscription.

finite lantern Nov 20, 2023, 9:28 AM

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No not with Payment Element. You can with Checkout: https://stripe.com/docs/payments/checkout/present-local-currencies?platform=multi-currency-prices

Present local currencies

Present prices and charge payments in your customer’s local currency using Checkout or Payment Links.

forest mountain Nov 20, 2023, 9:38 AM

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Let me go through the doc

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Automatic currency conversion doesn’t apply for any Sessions with multi-currency prices, subscriptions, or the following integrations:

here its mentioning the subscriptions/

finite lantern Nov 20, 2023, 9:41 AM

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You're looking at the wrong link. Click the multi-currency prices tab

forest mountain Nov 20, 2023, 9:46 AM

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Thanks for correction

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Can we add more currency to an existing product

finite lantern Nov 20, 2023, 9:53 AM

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Yup, you add additional currency options on a single Price object. Doc explains above!

forest mountain Nov 20, 2023, 10:15 AM

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But I didnt found a button for an existing product, I clicked on edit

finite lantern Nov 20, 2023, 10:16 AM

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It might be that the Price is immutable. They mostly are once 'used' (i.e. in a payment)

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LIkely need to create a new Price under the same Product

forest mountain Nov 20, 2023, 10:17 AM

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Yes I saw that.. thanks

static pewterBOT Nov 20, 2023, 10:19 AM

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forest mountain Nov 20, 2023, 10:25 AM

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This is a new question
For my customers few This payment failed because the issuing bank declined it. error is coming up.

I have a doublt if I am implementing the payment in local currency will this fix.?

thin kite Nov 20, 2023, 10:29 AM

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Hi! I'm taking over this thread.

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Can you share the PaymentIntent ID (pi_xxx)?

forest mountain Nov 20, 2023, 10:47 AM

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Inv id : in_1OD0YSCQTcpcYTusXc2V01Sk

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I have a doubt if I am implementing the payment in local currency will this fix.?

thin kite Nov 20, 2023, 10:49 AM

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The payment was simply declined by the bank, so no issues on Stripe side.

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When that happens you should either: ask the customer to use a different payment method, or for them to contatc their bank to understand the issue.

forest mountain Nov 20, 2023, 10:51 AM

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Yes.. this is from bank might because of international payment..

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Consider If we can provide local currency for paying whether this case can be handled?

thin kite Nov 20, 2023, 10:57 AM

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No idea, again from Stripe point of view everything is correct. It's the bank that, for some reasons, decided to decline that specific payment

forest mountain Nov 20, 2023, 10:58 AM

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forest mountain Consider If we can provide local currency for paying whether this case can be h...

Can you reply... on this

thin kite Nov 20, 2023, 11:02 AM

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I already ansered: no idea if that would change anything, it's the bank who declined the payment, not Stripe.

forest mountain Nov 20, 2023, 11:02 AM

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Thanks/..

forest mountain Nov 20, 2023, 11:20 AM

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 "failure_balance_transaction": null,
          "failure_code": "card_declined",
          "failure_message": "Your card does not support this type of purchase.",
          "fraud_details": {
          },
          "invoice": "in_1OD0YSCQTcpcYTusXc2V01Sk",
          "livemode": true,
          "metadata": {
          },
          "on_behalf_of": null,
          "order": null,
          "outcome": {
            "network_status": "declined_by_network",
            "reason": "transaction_not_allowed",
            "risk_level": "normal",
            "seller_message": "The bank returned the decline code `transaction_not_allowed`.",
            "type": "issuer_declined"
          },

Hi I am getting the above error.

"failure_message": "Your card does not support this type of purchase.",

Can you tell me what this error message means whether its because of not enabling international payment only or any other reasons

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I am asking again this because the customers need proper response to handle this.

static pewterBOT Nov 20, 2023, 11:27 AM

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#ge_orgejoseph27