#delightful_tiger_32309

1 messages · Page 1 of 1 (latest)

snow obsidianBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

rough kindle
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sorry

hollow breach
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Hello! We don't reopen previous threads, but I'm happy to help you here!

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What's up?

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Did you find the request ID?

rough kindle
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yes

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req_u9LGWyLgKwlL7s

hollow breach
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Your platform account should have a Payment Intent, Charge, and Transfer which indicate the amounts involved.

rough kindle
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ok

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Do I have to do this transfer myself by code? I don't understand what this means

hollow breach
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No, the Transfer happens automatically given the API request you shared.

rough kindle
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Ok, I understand but I don't see anything on my balance panel, where is it?

hollow breach
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I'm not sure what you mean when you say you don't see anything. Can you explain in more detail?

rough kindle
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ok

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in this point, my platform collected fee right ?

hollow breach
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I can't tell for sure just from a screenshot like that, but yes, it seems like these might be collected fees.

rough kindle
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now .. ?

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the mount 3.90 + 3.90 + 1.30

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ohhh I think I already saw it

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3 fee applicatios fee 9.10 will be available on November 20

hollow breach
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Yep.

rough kindle
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ok, the amount is not immediate but it takes a week

hollow breach
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Yep.

rough kindle
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Thanks!

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I have a other questions

hollow breach
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And the payout speed below that.

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What are your other questions?

rough kindle
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I need to charge my seller after 15 days of registering on my platform, what are the options I can have from stripe? I was thinking about creating a product subscription for the seller to enter and pay and then transfer the money to my platform account, would it be a correct option?

hollow breach
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You could use a Subscription with a 15 day trial period, but I would only recommend that if you're going to be charging them on a regular basis.

snow obsidianBOT
hollow breach
rough kindle
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uhmmm

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but my use case is to get paid after 15 days but the seller executes the payment manually

gaunt mulch
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👋 hopping in here since rubeus had to head out

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Can you clarify what you mean by the seller executes the payment manually?

rough kindle
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My seller pays for a subscription on my platform but subscribes after a 15-day trial.

gaunt mulch
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Gotcha, then you likely want to collect payment details from your seller and create a Subscriptoin w/ a 15 day trial for them on your platform account

rough kindle
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ok

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That's possible?

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For that I need to obtain the payment method, debit or credit card.

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I remember I couldn't do that when I tried to code my subscription with a payment method from the frontend, stripe doesn't allow it.

gaunt mulch
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Yes, it should be possible

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Do you remember what error you were seeing when you tried it before?

rough kindle
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I don't remember well but it told me that I had to contact support to enable and capture the card data and create my payment method

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Other options was to use striped elements.

gaunt mulch
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Were you potentially attempting to use raw card data? That's a flow that has some additional requirements (and our default recommendation is to use elements to collect the payment method)

rough kindle
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yes, get card data and create payment method and then create subscritions

gaunt mulch
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Yeah if you were trying to use raw card data then those errors are expected and you do have to contact support to be able to use that flow.

rough kindle
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ah ok

gaunt mulch
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Yes, Rubeus's suggestion is the one I've been giving you

rough kindle
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is there another?

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For example
1 - seller creates account on my platform
2- after 15 days, my seller receives an email that he has to pay the subscription from now on of $5 monthly

gaunt mulch
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That would still involve using our Subscriptions API - if you want a recurring payment then there's no way around using that API (unless you want to be managing all those recurring payments yourself)

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The subscriptions API would allow you to send an email w/ a link to pay as well - I'd highly recommend at least trying out the Subscriptions API a bit and seeing if it works for your use case

rough kindle
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Yes, you could use the subscriptions API but you would also have to use stripe elements for the front. The last option is to use the Checkout session, I send the link to the seller to pay the subscription from now on.

gaunt mulch
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The Subscriptions API doesn't necessarilly require you to use Stripe Elements. If you use collection_method: send_invoice then it sends an email with a link to pay

rough kindle
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but for the subscrtiptions api you need the card details

gaunt mulch
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Did you try using collection_method: send_invoice?

rough kindle
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No

gaunt mulch
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Definitely try that - It doesn't require a payment method

rough kindle
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is there a example how pay subscriptions without details card?

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collection_method is the best choice?

gaunt mulch
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I don't believe we have an end to end example for it - but I'd recommend just tryig to create one in test mode and see how it works

rough kindle
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is thre link documentation?

gaunt mulch
snow obsidianBOT