pcpw | Stripe Developers | Page 1

warm trenchBOT Nov 9, 2023, 3:29 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pcpw, 5 hours ago, 9 messages
pcpw, 6 days ago, 12 messages

quartz aspen Nov 9, 2023, 3:29 PM

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Yeah we automatically detect based on browser

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Are you looking to override this automatic detection, or the automatic detection is sufficient for you?

daring osprey Nov 9, 2023, 3:30 PM

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Is there a way to set multiple i18n names for products?

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Are you looking to override this automatic detection, or the automatic detection is sufficient for you?

Automatic detection is sufficient assuming you have Traditional Chinese, but if you have a way to override the detection that would be nice as well, because some of our users use an English OS and browser but would prefer the website to be in Chinese

quartz aspen Nov 9, 2023, 3:33 PM

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Gotcha. Yeah Chinese is one of the locales. Asking a colleague about your product name question

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So doesn't look possible unfortunately. You'll need to create different products with different names in each locale and geolocate customers prior to creating the checkout session

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And then you can manually pass locale when creating session if you do your own geolocation: https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-locale

Stripe API reference – Create a Checkout Session – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

daring osprey Nov 9, 2023, 3:48 PM

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Are there plans to implement this feature?

quartz aspen Nov 9, 2023, 3:49 PM

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Not that I know of

daring osprey Nov 9, 2023, 3:49 PM

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Most websites based outside of North America are multi-lingual and not being able to have product names displayed in multiple languages is a huge blocker from using the Checkout Session future

quartz aspen Nov 9, 2023, 3:49 PM

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I can put in a feature request, but there's no guarantees on whether or not it'll be implemented

daring osprey Nov 9, 2023, 3:49 PM

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That'd be nice

quartz aspen Nov 9, 2023, 3:49 PM

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I'll do that

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What's your account id?

daring osprey Nov 9, 2023, 3:49 PM

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Thanks!

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How do I check my account ID

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Or can i just give you my email address

quartz aspen Nov 9, 2023, 3:51 PM

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https://stripe.com/docs/payments/account#find-account-id

Account

Learn how to activate and manage your Stripe account.

daring osprey Nov 9, 2023, 3:52 PM

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acct_1K1tAxI8J2dyJI3V

quartz aspen Nov 9, 2023, 3:53 PM

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Thanks. Will file feature request

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Again, no guarantees on if it's implemented. If they choose to do it, it'll likely take a while

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So recommend you handle this yourself for now

daring osprey Nov 9, 2023, 3:54 PM

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Thanks

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Also, another question. I'm trying to verify a Standard Connected Account in test mode, but when I click "View Dashboard as this account" to access the connected account's dashboard, I don't see the Business Details link under Settings

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Here's the test connected account acct_1O94z2AS3M4s0Txh

quartz aspen Nov 9, 2023, 3:59 PM

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Yeah not really sure

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We're not dashboard experts in here

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We just help folks use the api

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Recommend asking our support team: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

daring osprey Nov 9, 2023, 4:02 PM

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Do I have to create an actual Stripe account with a real email address to test the onboarding flow for Standard Connect accounts?

quartz aspen Nov 9, 2023, 4:02 PM

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Yeah

daring osprey Nov 9, 2023, 4:03 PM

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So I can't just click "Skip this form in test mode" during the onboarding in test mode?

quartz aspen Nov 9, 2023, 4:03 PM

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You can

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That's what that's for

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But you still need to provide an email

daring osprey Nov 9, 2023, 4:05 PM

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Yeah that's what I did but it's impossible to verify the account or add business details to enable payments afterwards

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Here's another account I just created: acct_1OAaiACHtsE9b1Vm

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I entered my email (but didn't enter a password) and then clicked Skip form

quartz aspen Nov 9, 2023, 4:08 PM

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daring osprey Yeah that's what I did but it's impossible to verify the account or add business...

What do you mean

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If you use the buttons to skip the test mode forms it should verify the account (at least that's how I thought it worked)

daring osprey Nov 9, 2023, 4:09 PM

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But payments show up as disabled

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quartz aspen Nov 9, 2023, 4:09 PM

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What fields are required?

daring osprey Nov 9, 2023, 4:09 PM

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But there's no way to add them

quartz aspen Nov 9, 2023, 4:10 PM

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You need to log in as the account

daring osprey Nov 9, 2023, 4:10 PM

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quartz aspen Nov 9, 2023, 4:10 PM

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To provide them

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No not view the account

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Log in

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Literally open up an incognito tab and log in to the stripe account

daring osprey Nov 9, 2023, 4:11 PM

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Ok so that means I need to enter a password as well when onboarding?

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But if I enter my password during onboarding, I'm unable to skip the onboarding form in test mode

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I actually tried going through the entire onboarding process before in test mode, but it doesn't link up the new account to the Platform account. Not sure if it's a bug?

quartz aspen Nov 9, 2023, 4:13 PM

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Not really sure

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Again we're not really that familiar with the dashboard and onboarding flows

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We mostly just help with the api in here

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Recommend asking support

daring osprey Nov 9, 2023, 4:14 PM

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But how would I test my integration with Standard Connect Accounts if I can't even onboard in test mode?

quartz aspen Nov 9, 2023, 4:15 PM

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You can onboard in test mode

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#1172196276062916650 message

daring osprey Nov 9, 2023, 4:16 PM

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You can onboard in test mode

I am onboarding in test mode though

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Is there a way to skip the onboarding via the API?

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I can ask support but it'll take them probably 48 hours or longer to respond

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Unlike with Custom Connect accounts, I can't even provide KYC info via the API for Standard Accounts, and there's clearly a bug when onboarding Standard Connect accounts in test mode, so I'm essentially blocked

quartz aspen Nov 9, 2023, 4:19 PM

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Ok juggling too many threads at the moment and can't help you reproduce the bug

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Let me try to get a colleague to help you

daring osprey Nov 9, 2023, 4:19 PM

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Ok thanks

safe cloak Nov 9, 2023, 4:21 PM

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👋

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You don't need to verify Standard accounts in test mode

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You can basically ignore all verification requirements and run your tests from the platform just fine.

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The idea here is that the Standard Connected Account user would handle verification themselves and these accounts are solely for testing your platform flows.

daring osprey Nov 9, 2023, 4:22 PM

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So even if it shows "Payments disabled" on the dashboard, I'd still be able to make direct charges with the Stanard Connect account?

safe cloak Nov 9, 2023, 4:22 PM

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Yep

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Feel free to test it out

daring osprey Nov 9, 2023, 4:24 PM

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Ok thanks. What about testing for webhook events related to standard connected accounts, specifically listening for when payments and payouts have been activated on their end

safe cloak Nov 9, 2023, 4:26 PM

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If you wanted to test that then you would need to go through the onboarding flow and not use the "skip" button. Not sure what you meant above by:

I actually tried going through the entire onboarding process before in test mode, but it doesn't link up the new account to the Platform account. Not sure if it's a bug?
I would need an example Account ID that you onboarded that wasn't connected properly in that case.

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Mostly you don't handle any of the verification stuff with Standard Connect so you just listen for account.updated and look for when payouts_enabled and charges_enabled is true

daring osprey Nov 9, 2023, 4:27 PM

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I deleted the account afterwards so I don't have the account ID. Would you be able to see my account history if i give you my email address?

safe cloak Nov 9, 2023, 4:28 PM

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No, I'd recommend testing again in that case

daring osprey Nov 9, 2023, 4:28 PM

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safe cloak Mostly you don't handle any of the verification stuff with Standard Connect so y...

Is there a case where payouts_enabled and charges_enabled would revert back to false after being enabled?

safe cloak Nov 9, 2023, 4:28 PM

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Yes that is certainly possible

daring osprey Nov 9, 2023, 4:29 PM

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Ok thanks for your help!

#pcpw