jonathan-cashapp-block | Stripe Developers | Page 1

spark krakenBOT Nov 9, 2023, 12:45 AM

#

gaunt sphinx Nov 9, 2023, 12:45 AM

#

full tree Nov 9, 2023, 12:45 AM

#

@gaunt sphinx do you have an example PaymentIntent id that I can look at?

gaunt sphinx Nov 9, 2023, 12:45 AM

#

yes one second

#

pi_3OAMIHHqv4OzaEoo1ocVSkhC

#

#

this is just one particular customer that has tried 4 times for me

#

disabled radar and tried again too, but still no success

full tree Nov 9, 2023, 12:46 AM

#

thans looking

#

was cashapp working for you yesterday? Or is it the first time you try @gaunt sphinx ?

gaunt sphinx Nov 9, 2023, 12:50 AM

#

yes

#

it's been working perfectly for days up until now

#

not sure what happened

#

heres payment intent of two successful transactions from yesterday if you need it

#

pi_3O9tLiHqv4OzaEoo0XJELl7d

#

pi_3O9DynHqv4OzaEoo1x28Ii5z

full tree Nov 9, 2023, 12:54 AM

#

Thanks!

#

I'd recommend reaching out to our support team for help: https://support.stripe.com/contact
I'm also flagging internally but they will be better equipped to help with this

gaunt sphinx Nov 9, 2023, 12:57 AM

#

full tree I'd recommend reaching out to our support team for help: <https://support.stripe...

which one is suitable?

full tree Nov 9, 2023, 12:58 AM

#

I have no idea sorry

#

jonathan-cashapp-block

spark krakenBOT Nov 9, 2023, 12:59 AM

#

gaunt sphinx Nov 9, 2023, 1:01 AM

#

okay i emailed them

#

em_ltykq2omzxn5ye8dffqcpdleah7iqw

#

not sure if thats something u guys can use to refer to

#

in order to escalate internally if possible

full tree Nov 9, 2023, 1:03 AM

#

@gaunt sphinx we won't escalate further. We focus on developers questions here about code. I flagged internally,now the next step is to work with our support team for 1:1 account support!

#jonathan-cashapp-block