#ezequiel-webhook-questions
silent lanternBOT
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- ezequielpato., 18 hours ago, 55 messages
- pato-subscription-data, 2 days ago, 27 messages
errant arrow
👋 What's your exact question @sharp tartan ? It's best to just ask a clear summarized question upfront
sharp tartan
Ok Thz for your time.
I'm working with de webhooks backend code. But I feel a little confused.
I want to receive information to save it in my database when a user do a subscription
My code works well. I'm testing it in localhost mode helping me with stripe client.
I'm testing the "customer.subscription.created" event
errant arrow
Hello! Please try and take a step back and summarize your overall question clearly all in one message. This is important especially if you are quite lot. Right now you said your code works and shared a picture with no info.
errant arrow
Please try and don't press the return key mid sentence. None of this makes sense yet. Try and explain your exact question with detailed information and sentences so that I can make sense of it.
sharp tartan
Ok I will make the question again
errant arrow
Are you asking why there are many Events and not just one?
If so that's normal, when you create a Subscription a lot of things need to happen in your account (Customer and Subscription creation but also a PaymentIntent, an Invoice, etc.)
errant arrow
You said you understood but then did it all over again. One sentence and one picture, no qustion, no information
sharp tartan
Ok I will send you the same in one question
I'm working with de webhooks backend code. But I feel a little confused.
I want to receive information to save it in my database when a user do a subscription
My code works well. I'm testing it in localhost mode helping me with stripe client.
I'm testing the "customer.subscription.created" event
In my terminal i got this information :
My question is:
I need the email that the customer use at the subscription moment. the customer id and the subscription id.
I need to save the information that my backend receives to my database
But i can´t do it if i don´t receive the user email.
I cannot identify the user in my database if I do not receive the email with which they subscribed.
errant arrow
@sharp tartan Whenever something happens in your account an Event is created and sent to your webhook endpoint. It can be customer.created when a Customer is created, it can be payout.failedwhen a Payout fails, etc. Every Event is here to describe something specific, and each Event maps to a specific API Resource in our API that has the information for that specific object. Apayout.createdwould describe a Payout representing money moving from Stripe to your bank account. Acustomer.created` would describe a Customer representing a specific Customer in your Stripe account with all the Customer information.
So when you get an Event, it won;t magically have everything you need. If you get a Refund-related Event, it won't have any information about the Customer.
It's on you, as the developer, to understand what each Event is used for, what it describes and where to find the information you need.
When you get customer.subscription.created you get a Subscription object: https://stripe.com/docs/api/subscriptions/object. It doesn't have information about the Customer's name or email. That lives on a Customer object https://stripe.com/docs/api/customers/object
So you have to write code to look all of this up either in our API or in your own database. When a Subscription is created, you have already created a Customer earlier. You, as the developer, should already know who that Customer is, have their email in your own database, etc.
ezequiel-webhook-questions
silent lanternBOT
sharp tartan
Ok I think I understood.
When a user create a new subscription i receive a new event 'customer.subscription.created'
id: 'sub_1O8S2HIr6Uv0nOknTpljezBw',
customer: 'cus_OwKhPd0xAn5RSm',
At that moment I need to do a fetch to Stripe API to recovery the email ?
sharp tartan
I'm trying to receive the subscription information using webhook.
When one of my users in my platform done a subscription
I need to recovery the information from stripe, using webhook.
The user id or customer id, the subscription id, the user email
I done some test with webhook
with the trigger customer.subscription.created
I filtered the information ( my terminal )
My first question. Why webhooks send me information about 'customer.subscription.deleted' case for example if i'm testing 'customer.subscription.created' ?
I can´t not find the customer or user email inside 'customer.subscription.created' object event that i recived
storm helm
I can´t not find the customer or user email inside 'customer.subscription.create...
I believe my colleague already answered this question
```When you get customer.subscription.created` you get a Subscription object: https://stripe.com/docs/api/subscriptions/object. It doesn't have information about the Customer's name or email. That lives on a Customer object https://stripe.com/docs/api/customers/object
So you have to write code to look all of this up either in our API or in your own database. When a Subscription is created, you have already created a Customer earlier. You, as the developer, should already know who that Customer is, have their email in your own database, etc.```
Not sure what you mean by this. Can you share a sample event id
sharp tartan
Yes I have the user information in my database, even the user email.
Ok so... when I receive the 'customer.subscription.created' object
I need the get the customer "id": "cus_OkicoBt56Dq40E", (for example)
and then i need to do a fetch to the Stripe API with that value to recovery the user email ?
storm helm
You just said it's in your database...
Just look up the email by customer id in your database
sharp tartan
I don´t have the customer id in my database at these moment
I just have the name, lastname, phone, email
storm helm
Then yeah make an api call
You should refactor to create customer id up front though
That way it's all in your database
sharp tartan
When I receive a webhook event with the subscription id and the client id I also need to have the email with which the user subscribed so I can compare it against my database and know which user I have to save this information to.
storm helm
Yep
sharp tartan
Okok
storm helm
So just retrieve the customer id from the subscription object
sharp tartan
So just retrieve the customer id from the subscription object
With a simple fetch to Stripe API at that moment ?
ok now i understood
And about this question "Why webhooks send me information about 'customer.subscription.deleted' case for example if i'm testing 'customer.subscription.created' ? "
storm helm
sharp tartan
Is it correct that you receive all these events at the same time? (in my terminal)
console.log s just for test, to see the information. (I filtered it previously)
sharp tartan
Ok but in a real case (new user subscription)
I will receive just the 'customer.subscription.created' information (object.event)
Is it ok ?
storm helm
No multiple should be generated
Just try this out yourself
In test mode
Create a test mode subscriptoin and see the events generated
But I don't understand what the issue is. Just configure your webhook endpoint to only listen to the events you need. Don't configure it to be sent all events
sharp tartan
I can configure it from the dashboard? what event webhook has to send me