logan_80221 | Stripe Developers | Page 1

snow tangleBOT Oct 31, 2023, 6:59 PM

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earnest lynx Oct 31, 2023, 7:00 PM

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Please see here: https://stripe.com/docs/payments/ach-debit#timing

ACH guide

Learn how US-based businesses can accept payments with ACH Direct Debit.

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For more questions about this please speak to our support team: https://support.stripe.com/contact

mint cradle Oct 31, 2023, 7:02 PM

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I tried clicking the link and do not have a Stripe account. I am interested in signing up for Stripe but would like these questions answered first

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is there a phone number I can call to contact customer support if you are unable to answer my questions

earnest lynx Oct 31, 2023, 7:03 PM

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If you don't have an account yet you can use this form: https://support.stripe.com/contact/email

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But the docs i linked to discuss the timing of ACH payments

earnest lynx Oct 31, 2023, 7:03 PM

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earnest lynx Please see here: https://stripe.com/docs/payments/ach-debit#timing

See here 👆

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How would we process refunds on Stripe?
What kind of support would we have on Stripe? If there is an issue with batch deposits, how quickly can we get assistance?
What level of reporting does Stripe have? Can we pull batch reports and easily see what paid invoices in Spectora were deposited in our bank account with Stripe?

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You can create refunds using the Dashboard or API: https://stripe.com/docs/refunds

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You can read about our reports and data here: https://stripe.com/docs/stripe-reports

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