#krishna008

1 messages · Page 1 of 1 (latest)

dull peakBOT
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Hello krishna008, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
krishna008, 2 days ago, 42 messages

shy prairie
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You mean roll your API key?

stray finch
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Yes I want to change API keys.

shy prairie
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Ok, it won't impact your connected accounts

stray finch
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When I am trying to donate on connceted account with chaning API keys giving error

shy prairie
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Can you share with me your account ID, as well as the connected account's ID?

stray finch
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Connceted account ID: acct_1N8FtsDBfYojrB0W

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New Stripe AC ID: acct_1DsJUOFHc1IyFKzb

shy prairie
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This account is not connected to acct_1DsJUOFHc1IyFKzb

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It's connected to a different account

oak saddle
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in general though, if you're rolling your API key, there should be no impact to the connected accounts.

You can always create another test platform, and test connected account to test things out

stray finch
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We already have users who are using connceted account for Current API keys. If we change API key then it is showing this error.

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What about existing connceted account?

shy prairie
stray finch
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I have another account.

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I need to replce current main account with another account.

shy prairie
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Ah i see

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Your existing connected account won't be connected to the account that you newly created.

stray finch
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What will I have to do to work connected account on new Main account?

oak saddle
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what's the old platform account id?

stray finch
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Just a moment I am checking old account id.

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Can we use OAuth from dashboard.

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It will be difficult to change connected account's parent account from code.

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Old platform account id : ca_DrZU7kSQZcifIPa7c8uaQaNhoYK1KTsq

oak saddle
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it's probably not possible via the Dashboard

stray finch
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So, will I have to implement code?

oak saddle
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yes

stray finch
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How can I know connected account's parent account id?

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so I can implement logic.

oak saddle
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i assume you're referring to the client_id i.e. ca_ id

stray finch
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This I want in code sir.

oak saddle
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i don't understand the question - you mentioned you wanted the connected account's parent account id?

stray finch
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Suppose I have old connected account acct_1N8FtsDBfYojrB0W. How can I get it's parent accounts id i.e. ca_DrZU7kSQZcifIPa7c8uaQaNhoYK1KTsq from API only.

oak saddle
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that's not something you can retrieve via the API

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you only need to get that id once, from the Dashboard for the new main account

stray finch
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Then how can I know it is old connected account or new connected account?

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depends on that I will use OAuth

oak saddle
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what do you mean by how can you know it's old connected account or new connected account? What's the difference between old and new?

stray finch
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old conneted account will have parent account ca_DrZU7kSQZcifIPa7c8uaQaNhoYK1KTsq and new conneted acount will have parent account acct_1DsJUOFHc1IyFKzb

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So if I wnat ot use OAuth to old one only.

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to change it's parent account.

oak saddle
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do you mean you want to identify which platform the connected accounts are currently connected to?

stray finch
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yes sir.

oak saddle
stray finch
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I want to use this connected account id acct_1N8FtsDBfYojrB0W and want to know where it is connected (or which platfrom i.e. parent)

stray finch
oak saddle
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okay, looking at this recent connected account : acct_1N8FtsDBfYojrB0W that you provided, it's not possible to connect it to your new account

stray finch
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via OAuth?

oak saddle
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acct_1N8FtsDBfYojrB0W -> this connected account is controlled by one particular platform i.e. platform A. It cannot be connected to another platform i.e. platform B with read and write scope

stray finch
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If Platform A gives permission?

oak saddle
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for such accounts, the best option you have is to create a new connected account on the new platform for the connected account. There's no other way about it

stray finch
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But users are using current connected account. We can't ask everyone to create new connceted account.

oak saddle
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I don't really have any workaround solution unfortunately, I'd recommend writing in to https://support.stripe.com/contact/email to see if there's any other alternative solution available

stray finch
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What is I use

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If I disconnect it from old platform?

oak saddle
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It's not possible to disconnect a connected account that is controlled by a single platform

stray finch
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Then what Revoke account API do?

oak saddle
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To be able to deauthorize a connected account, the connected account cannot be controlled by a single platform (a.k.a CBSP). Unfortunately, because acct_1N8FtsDBfYojrB0W is CBSP, you cannot deauthorize it

stray finch
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hmm.

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Is there any other way to shift all connected accounts from platfrom A to platform B?

oak saddle
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you can try reaching out to Support, they may have alternative solutions which I'm not aware of

stray finch
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I alreday written an email.

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Meanwhile can you help me how to get platform account id from connected account?

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I will try with diffent logic i.e. if connected account is from Platform A then use keys of platform A or use keys of platform B

oak saddle
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Meanwhile can you help me how to get platform account id from connected account?

This isn't possible via the Stripe API. Only the connected account will know which platforms they're connected to in their Stripe Dashboard. The alternative is to go through all your platforms and list the corresponding connected connected accounts

stray finch
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Where can I check in dashboard?

oak saddle
stray finch
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Thank you sir. One more thing, in future if I want to create connected account which can be revoked later, hwo can I do that I mean I don't want to create CBSP account.

oak saddle
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I think the question here is why do you want to migrate your connected accounts from platform A to platform B?

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in most cases, this is very rare

stray finch
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If I get any problem with current platfrom. Like now I have got issues with my current platform.

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For some reasons I want to change it.

dull peakBOT
oak saddle
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i think you should discuss this with Stripe Support on the specific issues for the current platform. It could be that you may not need to migrate the accounts at all

stray finch
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Okay sir.

tidal socket
stray finch
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Okay sir. Thank you so much for your help.