Luca

[signal hare]

Hello Luca, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
• Luca, 3 days ago, 31 messages

[marsh bolt]

Hi there!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

[woven dock]

request-id: req_bA6R88EZOpEYGR'

[marsh bolt]

According to the requestId, you are passing feature: ""

You are not passing the correct object

[woven dock]

yes, i know. i just needed the error for discrod. give me a second i can pass the "correct" one.

[marsh bolt]

Between, why you want to use feature ?

now i want to set the email as well, so the user can not modify it.
You simply need to set the Customer Id

https://stripe.com/docs/no-code/customer-portal#share

And if you want to prefill the email for the customer, share the link with them by adding an url parm:
https://stripe.com/docs/no-code/customer-portal#url-parameters

[woven dock]

I set customerId, he can modify it.
here is a better features: request-id: req_vDQyW81chOMwKL'

[marsh bolt]

I set customerId, he can modify it.
How he can modify it ?

[marsh bolt]

You are passing customer_update not inside feature object

I invite you to double check your request body and the error message, it's quiet explicit I think

[woven dock]

he can click on update information and the email filed is not disabled. nothing is disabled.

[marsh bolt]

Ah Iss, because youa re not creating the customer portal link via the dashboard

then yes you need to use feature

But make sure to send the correct object

[woven dock]

yes i provided my code at the top. even though i use features:

Map<String, Object> features = new HashMap<>();

   
    Map<String, Object> customerUpdate = new HashMap<>();
    customerUpdate.put("allowed_updates", Collections.singletonList("address"));

    features.put("customer_update", customerUpdate);

    params.put("features", features);

request-id: req_QYHIwh5lX1YE4C'

I read the docs but its not working for me. i do something wrong. i dont know for a long time now not what.

[marsh bolt]

You are passing the feature on the wrong API call

You are setting the feature on this endpoint /v1/billing_portal/sessions

however you need to create a configuration first:
https://stripe.com/docs/api/customer_portal/configuration#portal_configuration_object-features