#Panos.S

1 messages · Page 1 of 1 (latest)

hoary stormBOT
#

Hello Panos.S, we'll be with you shortly! Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
https://discord.com/channels/841573134531821608/1163782138869583912, 0 days ago, 24 messages
https://discord.com/channels/841573134531821608/1163491222334226503, 1 days ago, 2 messages
https://discord.com/channels/841573134531821608/1163421317719150632, 1 days ago, 16 messages

untold idol
#

Hello! What's up?

golden cave
#

I am trying to reverse engineer this endpoint and configure it for connected accounts

untold idol
#

What do you mean by reverse engineer?

#

Also what do you mean by configuring it for connected accounts?

golden cave
#

because as of right now stripe sends post data to this endpoint but the events are not verified

untold idol
#

Not verified?

golden cave
golden cave
untold idol
#

Let's back up. What are you trying to do at a high level?

golden cave
#

I want to send events of a connected account to salesforce

#

I am using the salesforce connector

#

this webhook endpoint works for my platform account but doesnt work for my connected accounts

untold idol
golden cave
#

Yes I know

#

as you can see the type of the second webhook is for connected accounts

#

the url is auto generated by your connector

#

and I want to know if there is any documentation about it

#

so I can see what parameters to pass so I can make it work

untold idol
golden cave
#

I keep getting this reply every time 😦

untold idol
#

Which reply?

golden cave
#

To contact the support about this

untold idol
#

Have you contacted support about this?

golden cave
#

And the support rarely replies

untold idol
#

No one on Discord can help you with this, none of us know how the connectors work.

golden cave
#

Can you give me a direct point of contact to ask for help?

untold idol
#

No, there is no direct point of contact. Stripe support handles support for connectors.

golden cave
#

It would be really helpful

#

Any stripe employee that knows about the connector?

hoary stormBOT
untold idol
#

Yeah, the ones you can reach via Stripe support.

#

Sorry to sound like a broken record, but that's the answer.

#

Several people here have told you the same thing.

golden cave
#

Ok my initial question was if you are aware of this endpoint url

untold idol
#

If you have questions about the Stripe connectors you need to talk to Stripe support. That is your only option.

#

I am not, because the connector created it.

golden cave
#

Ok thank you

untold idol
#

Try to give support a lot of information and detail about what you're trying to do.

#

If you write in with only a sentence or two you're probably not going to be routed to the right people.