andrei.sabau | Stripe Developers | Page 1

vital oysterBOT Oct 17, 2023, 12:32 AM

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sudden summit Oct 17, 2023, 12:32 AM

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I actually found a way to do this by updating the subscription with a product that is Free - this will create a proration that will be credited to the customer balance and afterwards I cancel the subscription because I don't want any invoices to be created. Is this the correct flow?

clever viper Oct 17, 2023, 12:33 AM

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how can I credit the remaining money to his "Invoice credit balance" (not bank account/payment method) so it can be used in the future?
By default, the remaining funds will be credited to customer's balance after canceling the subscription: https://stripe.com/docs/billing/customer/balance

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Customer balance can be used for future invoices

sudden summit Oct 17, 2023, 12:34 AM

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clever viper > how can I credit the remaining money to his "Invoice credit balance" (not bank...

I was testing this on the Test Dashboard and I don't see any funds being credited to the customer balance.

clever viper Oct 17, 2023, 12:35 AM

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Can you share the subscription ID (sub_xxx) that is canceled?

sudden summit Oct 17, 2023, 12:35 AM

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I tried this with Test Clocks & everything setup the correct way. Not sure what I'm missing.

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Give me 2 seconds to create an example.

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So I just created sub_1O21GdBDHQTgXfBt4M4kAyHU from my SaaS test env, advanced the time with 2 months from the Dashboard and then canceled the subscription from the Dashboard.

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The total for the yearly subscription was 385 euro, I was expecting somewhere around 320 euro to be credited to customer balance.

clever viper Oct 17, 2023, 12:45 AM

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Thanks for sharing! Checking it now

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The subscription was

created at 2025-01-18 00:37:12 UTC (test clock)
canceled at 2025-03-18 00:37:12 (test clock)

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The subscription was canceled exactly two months later that customer uses full susbscription that there is no proration will be created

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Proration will only be created if customer has unused period

sudden summit Oct 17, 2023, 12:50 AM

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but it had products with a Yearly price

clever viper Oct 17, 2023, 12:51 AM

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Sorry, my bad

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I missed the yearly price

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Let me double check

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In https://dashboard.stripe.com/test/logs/req_Th2oNOYKkPTyqg, prorate field of cancelation is set to false

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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This means that no proration will be created, i.e. the remaining usage won't be refunded

sudden summit Oct 17, 2023, 12:53 AM

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can I set that to true from the dashboard UI?

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meaning this dialog

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or only by calling the API directly?

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Ok so I tested this through the API on a new subscription: sub_1O21WZBDHQTgXfBt2h2wBYbx

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nevermind

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thanks @clever viper, I figured it out

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I was mainly testing canceling subscriptions from the dashboard UI and it seems the parameters I was looking for are not available there

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the prorate field you suggested along with the invoice_now, generates the result I was looking for

clever viper Oct 17, 2023, 1:11 AM

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Thanks for waiting! Discord is busy now. Great to hear that it works 🙌

#andrei.sabau