cryptiano

[small sphinx]

👋 happy to help

would you mind sharing the request ID that failed?

[quiet pebble]

I dont see it in logs

[small sphinx]

https://support.stripe.com/questions/finding-the-id-for-an-api-request

maybe because you're using the wrong API keys, from another account?

[quiet pebble]

hmm no

its the live keys

but dont see them in Logs page

[small sphinx]

in the response header you will find the request ID

try to run it a second time

[quiet pebble]

ok

https://dashboard.stripe.com/acct_1NrQpjCY9dm2h8mK/logs/req_3gPU4gzpALituZ?t=1697111814

@small sphinx

[small sphinx]

sorry still haven't had the time to take a look, sorry for the delay, it's super busy on discord now

[quiet pebble]

its ok

plz just tag me here once u have looked at it

[small sphinx]

https://stripe.com/docs/api/persons#:~:text=A platform cannot access a Standard or Express account's persons after the account starts onboarding%2C such as after generating an account link for the account

[quiet pebble]

what if i need that info to file 1099 and W8/9 tax forms?

[small sphinx]

in that case you should create Custom Accounts

[quiet pebble]

but i already have 3000+ users onboarded with express

is there no way?

[small sphinx]

no unfortunately you can't

[quiet pebble]

Alright