_kevinx

[stray pagoda]

Good afternoon, Orakaro

we are testing the Stripe checkout payment here

in the testing mode, everything works well, here is an example. req_2nj8uPvfL9P0Jn

but when we go live, here is the issue req_EiW55vO3AS2SUq

seems the test api and live api have different requirements

but please kindly double confirm

[keen sphinx]

The Test mode request was made by a Platform (acct_1NgWUhF9VtVx6MBB) on a Connected Account (acct_1NnCaQ2UsXJinWk3) using Stripe Account header

The Live mode request was simply made by the Platform (acct_1NgWUhF9VtVx6MBB)

You likely forgot the Stripe Account header in your Live mode request

[stray pagoda]

Can you give me an example ?

[keen sphinx]

You can look back at how you sent the Test request

[stray pagoda]

It is the same code

I just switched from a test account to a live account

oh, I can't use platform account ID as a Connect Account ID??

that's how I'm trying to do live testing

How to get a live Connect Account then lol

[keen sphinx]

You need to create one, just like you created the Test Connected Account

[stray pagoda]

I tried, and I think the issue is that Stripe needs a different personal identification to create a connect account

I used mine for the platform account already

can I use the same identification to create both platform and connect account?

in the live mode?

or is there a live account for people to test lol

[keen sphinx]

No you need to create one. For testing yes you can use the same identification. It just need to be a Connected Account, connected in Live mode to your Platform

[stray pagoda]

so for live mode, I do need a different identification to create a connect account?!

[keen sphinx]

You can use the same identification. It's totally up to you really

[stray pagoda]

ok, thanks, let me try again