#vin_dev.
whole tulip
frosty venture
Hi
abstract obsidian
- what if user downgrade yearly plan ($800) to monthly plan ($100)
User get refund or what?
frosty venture
If you activate proration then the unused time on the yearly plan will be deducted on the invoice
They'll get customer balance which will be used on the next invoice
But no refund will happens
abstract obsidian
it means user get credits $800
frosty venture
yes
abstract obsidian
whenever user have no credits, then automatic deducted from their account right?
abstract obsidian
But no refund will happens
there is no way to refund right?
frosty venture
No.
abstract obsidian
ok