jcnguyen_36895_03919 | Stripe Developers | Page 1

glossy geyserBOT Sep 28, 2023, 1:39 PM

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lucid oasis Sep 28, 2023, 1:41 PM

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Hello

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You want customer.subscription.deleted-- see: https://stripe.com/docs/billing/subscriptions/webhooks

rustic lava Sep 28, 2023, 1:43 PM

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got it thanks

lucid oasis Sep 28, 2023, 1:45 PM

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Sure

rustic lava Sep 28, 2023, 1:48 PM

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Another question, when I update the API version to "2023-08-16"? It seems like Stripe API required to have DefaultPaymentMethod is not null if I upgrade the subscription to another plan using paymentmethod = "pending_if_incomplete". In contrast, the previous version didn't require which allow me to let the user use another credit card.

lucid oasis Sep 28, 2023, 1:49 PM

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Hmmm that should not be influenced by API version as far as I know.

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You are seeing an error?

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If you can share an example that I can look at that would be great as well

rustic lava Sep 28, 2023, 1:50 PM

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sure do you need a subscription id or something?

lucid oasis Sep 28, 2023, 1:50 PM

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Yep

rustic lava Sep 28, 2023, 1:50 PM

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btw i'm using stripe.net api

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ok let me generate a refresh one.

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here's the error message "This customer has no attached payment source or default payment method. Please consider adding a default payment method"

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subscriptionid "sub_1NvKcrCixCJn4IR4teRMAs55"

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let me know if you need more details

lucid oasis Sep 28, 2023, 1:56 PM

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Thanks let me take a look

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Yeah okay I don't think that behavior should be any different with an older API version. Basically you can't run a pending update if there is no PM to attempt to charge

rustic lava Sep 28, 2023, 2:01 PM

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but my previous version it allowed me to update the subscription

lucid oasis Sep 28, 2023, 2:04 PM

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Can you share an example Subscription ID where that happened?

glossy geyserBOT Sep 28, 2023, 2:16 PM

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rustic lava Sep 28, 2023, 2:18 PM

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previous subscription?

lucid oasis Sep 28, 2023, 2:18 PM

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Yeah

rustic lava Sep 28, 2023, 2:18 PM

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sub_1NsU0jCixCJn4IR4SiNHgB3W

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the api version that i used "2022-11-15"

lucid oasis Sep 28, 2023, 2:20 PM

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Thanks, looking

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Okay that Customer has a default_source set

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Which is a fallback from having no default_payment_method set

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Which is why you don't see the error there

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It doesn't have to do with the API Version

rustic lava Sep 28, 2023, 2:28 PM

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ok so how can i stop a new invoice from auto collected when upgrade subscription execute

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just want to give you a little more context. What i'm trying to do is when a user already subsribed to a subscription and wants to upgrade. I don't want the current subscription to move forward without user pay and give user an option to pick another credit

lucid oasis Sep 28, 2023, 2:30 PM

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Pending Updates is the correct thing to do here, you just have to have collected a PaymentMethod from the customer to do this.

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Why would you attempt to make an update without having a PaymentMethod set?

rustic lava Sep 28, 2023, 2:41 PM

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Because i want to allow user to change their credit card via paymentintent element

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Is there a way i can set the invoice not autoadvance = false when subscription updated?

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i tried to set when update subscription successfully but the payment already completed

earnest creek Sep 28, 2023, 2:46 PM

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Hi there taking over

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So I think what you'd want to do here is use a setupintent to collect new payment details from the customer on your site prior to using pending updates: https://stripe.com/docs/billing/subscriptions/pending-updates

Pending updates

Learn how to handle payment failures when updating subscriptions.

rustic lava Sep 28, 2023, 2:51 PM

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then that would end up changed the workflow of upgrade vs create subscriptions

earnest creek Sep 28, 2023, 2:52 PM

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It would

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What you want to do requires that

rustic lava Sep 28, 2023, 2:53 PM

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for create subscription i create the subsription and invoice via api then get the clientsecrete from paymentintent which i can render on the front end so the user can just pay with their CC using "default_incomplete"

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so i was hoping when user upgrade their subscription would behave the same where stripe created new invoice without auto collect payment

earnest creek Sep 28, 2023, 2:55 PM

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Yeah that's not how it works

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You'll need to use pending updates to achieve that

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And if you want to require they use new payment method, only issue the pending update once you've collected new payment info

rustic lava Sep 28, 2023, 2:58 PM

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is there a way to make payment failed so i can set autoadvance = false which then i can render payment element model to the front end

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like how it shown in my old subscription

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When i set defaultpaymentthod on the subscription to empty string and customer defaultpaymentmethod to empty string

earnest creek Sep 28, 2023, 3:02 PM

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I don't think that will work because I think default_source will always be populated. Not 100% sure though. You can test it out

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You'd need to attempt to unset default_source, invoice_settings.default_payment_method, and the one on the sub

rustic lava Sep 28, 2023, 3:06 PM

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invoice_settings.default_payment_method on the new invoice or previous

earnest creek Sep 28, 2023, 3:06 PM

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That's on the customer

rustic lava Sep 28, 2023, 3:14 PM

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so unset both on customer will let me save the subscription with pending?

earnest creek Sep 28, 2023, 3:14 PM

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I don't think that will work. That's what I said above

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But you're welcome to try it if you like

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I'm not 100% sure

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I think you NEED pending updates, which is what we suggested earlier

rustic lava Sep 28, 2023, 3:15 PM

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so how am I able to do it via through previous version which make payment go into failed

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when you say pending meaning pending_if_incomplete on subscription update?

earnest creek Sep 28, 2023, 3:17 PM

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What do you mean? I don't understand.
when you say pending meaning pending_if_incomplete on subscription update?
yeah read https://stripe.com/docs/billing/subscriptions/pending-updates

Pending updates

Learn how to handle payment failures when updating subscriptions.

rustic lava Sep 28, 2023, 3:23 PM

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meaning from previous api, i cleared both default payment both on customer and subscription which caused payment failed

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but when I upgrade the sdk to the latest which return failed to update subscription

earnest creek Sep 28, 2023, 3:31 PM

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What's the error?

rustic lava Sep 28, 2023, 3:32 PM

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payment failed?

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or when save subscription via api

earnest creek Sep 28, 2023, 3:33 PM

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No this error: but when I upgrade the sdk to the latest which return failed to update subscription

rustic lava Sep 28, 2023, 3:33 PM

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"This customer has no attached payment source or default payment method. Please consider adding a default payment method"

earnest creek Sep 28, 2023, 3:33 PM

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Can you share the request id?

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Also it would help if you could share a request id where this succeeded previously

rustic lava Sep 28, 2023, 3:35 PM

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req_mzymFtCkfuWoqr

earnest creek Sep 28, 2023, 3:35 PM

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Oh yeah this is because of what we talked about earlier

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You need a payment method with pending updates

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So you need to collect one via a setupintent first

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We went over this here: #1156947881203343440 message

rustic lava Sep 28, 2023, 3:41 PM

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but i didn't need to do that on previous version to save it

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here's previous version of the request "req_4x57duGIFCxFM7"

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unset default payment on subscription "req_Qa9DKv49jwbFDC"

glossy geyserBOT Sep 28, 2023, 3:46 PM

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burnt peak Sep 28, 2023, 3:51 PM

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Hi there 👋 taking over, as my colleague needs to step away

Give me a few minutes to get caught up.

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Those are 2 completely different requests with different parameters. It sounds like you have a conclusive answer here, but let me know if you have any other questions

rustic lava Sep 28, 2023, 3:56 PM

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From previous api before set the subscription to pending_if_complete i cleared all default payment method and able to update the subscription and generate new invoice and failed at payment

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however on the new api i'm not able to save the subscription with pending_if_complete when cleared paymentmethod

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that's where i got hung up at

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and without going through setupin workflow can i set the invoice to not autoadvance when update subscription

burnt peak Sep 28, 2023, 4:03 PM

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I don't understand the question. Can you rephrase?

rustic lava Sep 28, 2023, 4:11 PM

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the question after upgrade the .net sdk version, I can't upgrade the customer subscription after clearing default payment method with pending_if_complete

burnt peak Sep 28, 2023, 4:14 PM

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Yeah, they have to have a Payment Method in order to do an upgrade

rustic lava Sep 28, 2023, 4:14 PM

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but didn't needed for previous because i went into the user and remove default payment

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and update the subscription to defaultpaymentmethod = ""

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and the update successful and when invoice was generated it went into failed which allowed me to set the invoice advance = false

burnt peak Sep 28, 2023, 4:17 PM

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Yup, the previous version and this one are different

rustic lava Sep 28, 2023, 4:18 PM

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so the new version it mandatory to have paymentmethod associate to user or subscription before i can update the subscription status?

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if i use default_incomplete is there a way i can roll back to the previous invoice if user decided not to go forward with the payment

burnt peak Sep 28, 2023, 4:20 PM

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rustic lava so the new version it mandatory to have paymentmethod associate to user or subsc...

Yes

rustic lava Sep 28, 2023, 4:21 PM

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is it possible to create a new subsubscription that includes previous subsciprtion prorate?

burnt peak Sep 28, 2023, 4:21 PM

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I don't understand the question

rustic lava Sep 28, 2023, 4:21 PM

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i'm thinking of use upcoming invoice to capture prorate etcs but with new subscription it not allow to add a lineitem which is negative value

burnt peak Sep 28, 2023, 4:22 PM

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you should be able to add a negative invoice item. Do you have a request where you tried?

rustic lava Sep 28, 2023, 4:23 PM

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let say i have subscription 1 invoice $10
when the user wants to upgrade i create a subscription 2 invoices 20 + prorate value from the previous subscription

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so how do i include prorate amount on new subscription

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i don't see that from stripe API when create subscription

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with this workflow subscription 1 unchange and subscription 2 stayed pending and if subscription 2 completed. I can cancelled the subscription 1 via webhook

burnt peak Sep 28, 2023, 4:25 PM

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There aren't 2 subscriptions in this scenario. It's just one subscription that gets updated with new prices.

We document prorations pretty extensively here: https://stripe.com/docs/billing/subscriptions/upgrade-downgrade

Upgrade and downgrade subscriptions

Learn how to upgrade and downgrade subscriptions by changing the price.

rustic lava Sep 28, 2023, 4:29 PM

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right but that assuming the user completed their payment

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if user not completed their payment the subscription is now updated to new invoice price which user not agree on so need to reverted back to previous state

#jcnguyen_36895_03919