#arsenijblokov
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hey there, there are many events related to subscriptions: https://stripe.com/docs/billing/subscriptions/webhooks#events
Only you can determing which ones are relevant to your business/operations
- is
customer.subscription.createdbut its not specific to payment links, its any subscription creation
- could be
customer.subscription.updateto check the newperiodfor example, or if you need payment details you could look atinvoice.paidor even the payment events
- would be
invoice.payment_failedthen looking at the details
customer.subscription.deleted
- is also
customer.subscription.updateand look atstatus
Thank you so much, it's really helps me to figure out with subscription-related events.
I researched this page https://stripe.com/docs/billing/subscriptions/webhooks#events, but amount of information is enormous, so above extraction is really helpful
As i understand this event have subscription id in detail information?
Like this one? Does this event triggered when subscription charges failed on only when customer cannot initiate subscription his first payment?
Also i would to know how much tries of charges and with what time interval between them will be initiated within subscription after failed charge?
Yes, any customer.subscription.* events have a subscription object as the payload, which has the id
Both, any invoice related payment failure
So you'd need to inspect those details
Since those invoice.* events include the invoice object, that include the billing_reason field you can look at:
https://stripe.com/docs/api/invoices/object#invoice_object-billing_reason
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
billing_reason
string
Indicates the reason why the invoice was created.manual: Unrelated to a subscription, for example, created via the invoice editor.
subscription: No longer in use. Applies to subscriptions from before May 2018 where no distinction was made between updates, cycles, and thresholds.
subscription_create: A new subscription was created.
subscription_cycle: A subscription advanced into a new period.
subscription_threshold: A subscription reached a billing threshold.
subscription_update: A subscription was updated.
upcoming: Reserved for simulated invoices, per the upcoming invoice endpoint.
So you can use that to differentiate new subscription invoice from renewals or upgrade etc
(subscription_cycle is renewal)
Good, i understand
May i get answer to this question? It's crucial in our financial scheme
This depends on your settings. Take a look here about smart retries: https://stripe.com/docs/billing/revenue-recovery/smart-retries#smart-retries
But you can also configure retry timing in your Dashboard settings: https://dashboard.stripe.com/settings/billing/automatic (under "manage failed payments")
Or look at our Beta for automations: https://stripe.com/docs/billing/revenue-recovery/automations
Good, i research this. But in nutshell - this behavior is available (i mean retries of charges from customer for subscription) and much customizeable?
Yes, automatic retries are available and customizable (with some exception included in docs)