#bldhbot
umbral blaze
Hi! Let me help you with this.
lunar iron
Hi
umbral blaze
To clarify, you want to have 2 prices for the subscription, a monthly and an annual?
umbral blaze
For that you will need to create 2 Price objects on your Product, one with monthly billing cycle, and another one with yearly, and then provide the correct Price ID in the Subscription items. As per cancellation, your app logic will decided when and how to allow customers to cancel. Subscriptions renew by default, unless you cancel them immediately, or update the cancel_at_period_end or cancel_at parameters: https://stripe.com/docs/api/subscriptions/update#update_subscription-cancel_at_period_end
lunar iron
Hmm, and when i set the recurring interval al 1 year?
By the way, i'm using Stripe's pricing tables
umbral blaze
By the way, i'm using Stripe's pricing tables
That's fine, you can just add these 2 Prices.
lunar iron
umbral blaze
Hmm, and when i set the recurring interval al 1 year?
What's the problem with it?
lunar iron
I've already implemented it, but at the moment all my subscribers witch choose for a monthly billing cycle, they are able to cancel subscriptions anytime!
And that should not be possible.
umbral blaze
How are they able to cancel the Subscription?
lunar iron
Two issues:
- When i enable the option that a customer is able to change his plan within customer portal, than are our all customers with monthly billing cycle able to cancel subscription.
- Within our app the end-date of the subscription agreement is shown not right, because i don't know to show witch attribute
umbral blaze
- You can disable cancelling of the Subscription in the Customer portal.
lunar iron
Yes i know, but the real issue is the second 😉
dusk boneBOT
umbral blaze
- What parameter are you using now?
lunar iron
No parameter
Because i'm confused of all the parameter, i don't know witch one.
And i also see that our 'current_period_end' is filled in.. Is that right?
umbral blaze
Yes, but for the monthly Price that will just be the start of the next monthly cycle, not the 12 month period.
umbral blaze
You can't do something like this if you want to charge the customer every month, unfortunately. You will have to keep track of it in your app.
copper cape
Hey, taking over here. Can you summarise the issue for me?
lunar iron
I offer a subscription. The subscription has a fixed term of 12 months. My customer can pay monthly. The subscription needs to be automatically renewed annually.
What are the parameters I need to fill in to set this up?
copper cape
There's no default way to configure a 'fixed term'. What you're describing is an item that renews monthly, the minimum terms would be somethign you need to enforce/police
lunar iron
I want my customers to be able to clearly see inside our app:
- Subscription start date
- Subscription renewal date (12 months after the start date)
- Billing cycle (monthly/yearly)
It would be convenient if I could retrieve the renewal date via an API call, so I don't have to build it myself.
The issue lies with the renewal date. If I understand your response correctly, I would need to build this myself, and Stripe does not provide a solution for it, correct?