ritikgwala_49345 | Stripe Developers | Page 1

wintry jettyBOT Sep 18, 2023, 8:12 AM

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modern crypt Sep 18, 2023, 8:13 AM

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Hi there!
Can you share the PaymentIntent Id

astral needle Sep 18, 2023, 8:13 AM

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You mean customer_id ?

modern crypt Sep 18, 2023, 8:14 AM

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no the PaymentIntent Id

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Sorry, I updated my message

astral needle Sep 18, 2023, 8:15 AM

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pi_3NrZv0FsOGs8okkM01Evas7l

modern crypt Sep 18, 2023, 8:16 AM

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What makes you saying that the customer didn't completed the 3DS ?

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there is no payment methods nor a payment attempt for that payment

astral needle Sep 18, 2023, 8:19 AM

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wait i am sharing the screenshot

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Correct me if i am wrong here , I have searched about customer not enter their payment method which means his not completed the 3ds authentication.

modern crypt Sep 18, 2023, 8:22 AM

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I have searched about customer not enter their payment method which means his not completed the 3ds authentication.
No. Customer did not entered their payment method means the customer didn't enter their card details and attempt the payments

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there was no payment attempt yet

astral needle Sep 18, 2023, 8:23 AM

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Wait i will try to make test payment again with card details.

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I have just made payment with test card details then 3DS authentication not open even i have entered the card details as well and it showing payment incomplete status in dashboard why ?

modern crypt Sep 18, 2023, 8:26 AM

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Then you have issues in your integration.

astral needle Sep 18, 2023, 8:26 AM

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Can i share my code with you if possible ?

modern crypt Sep 18, 2023, 8:26 AM

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Try doing the same test in this quickstart:
https://stripe.com/docs/payments/quickstart

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You do the test using the preview

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Probably you are not calling stripe.confirmPayment

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Double check that quickstart and make sure that you are calling all steps in your integration.

astral needle Sep 18, 2023, 8:29 AM

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Yes i am following all steps.

modern crypt Sep 18, 2023, 8:30 AM

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Did you try to make a payment on that quickstart ?

astral needle Sep 18, 2023, 8:30 AM

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Here is my code client side as well as server side.

📎 stripe_form.php 📎 payment_intent.php

astral needle Sep 18, 2023, 8:30 AM

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modern crypt Did you try to make a payment on that quickstart ?

Yes i have tried.

modern crypt Sep 18, 2023, 8:30 AM

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Before sharing your code, let's make sure that you manage to do a payment correctly on the quickstart

modern crypt Sep 18, 2023, 8:31 AM

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astral needle Yes i have tried.

yes and what was the result did you get the 3DS and completed it ?

astral needle Sep 18, 2023, 8:45 AM

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From stripe quick start i am able to complete payment with 3DS authentication popup model then why it didn't work on my end can you please guide me ?

modern crypt Sep 18, 2023, 8:47 AM

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From stripe quick start i am able to complete payment with 3DS authentication popup model
Cool!

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Now you need to double check your code that you are not missing any part of the quickstart

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I think you are missing the stripe.confirmPayment call in your frontend

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