#vipul

1 messages · Page 1 of 1 (latest)

hasty quarryBOT
cosmic arch
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Hi @lapis garden

lapis garden
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Hi! Let me help you with this.

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Could you please share the PaymentIntent ID pi_xxx?

cosmic arch
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Yes

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pi_3NqYwyDPlQZ3kwnA1Pm8OBll

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This is payment id

lapis garden
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This is a successful PaymentIntent. What's exactly the problem with it?

hasty quarryBOT
cosmic arch
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When I try to pay Payment shows in Related guest payments

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And subscription stays incomplete

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Invoice is in pending state

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This is subscription_id
sub_1NqXdlDPlQZ3kwnAMGpijws7

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invoice id
in_1NqXdlDPlQZ3kwnALQvSJxMy

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@lapis garden

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Are you there?

silk thistle
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Hey! Taking over for my colleague. Let me catch up.

cosmic arch
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Hi @silk thistle

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Yeah Let me know if you need further details

silk thistle
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The issue here, is that the customer didn't completed the 3DS

cosmic arch
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I am using test card. Clicking on Authorize on popup for 3d Secure

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What else needs to be done?

silk thistle
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No the action didn't went through, try do the test again

cosmic arch
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I have tried many times

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See below recording, Let me know when you seen it

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Please copy url somewhere

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So I can delete

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Look at the video and let me know if I did anything wrong

silk thistle
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Ok, you are working from India

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using an indian card

cosmic arch
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4000003560000008

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This test card I am using

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Is it for india?

silk thistle
cosmic arch
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Yes, I am doing request from Indian IP

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What other card can I use which is non-indian which I can use and confirm that its indian card specific issue?

silk thistle
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If you are making your testss from an Indian IP, you need to set RBI.

cosmic arch
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Oh ok, Test card by default considers it?

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So I need to set mandate_options paramtere?

silk thistle
cosmic arch
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What will be the avlue of it? I belive I had tried it before

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I still got same issue

silk thistle
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What issue you are getting exactly ?

cosmic arch
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Can you clarify what steps exactly are needed to integrate the link you provided?

cosmic arch
silk thistle
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But in that Subscription you are not using RBI.

cosmic arch
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I am sending screenshot of my integration and providing new subscription id with that field included. Wait few mins

silk thistle
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Please share all the related Stripe Ids too (SubscriptionId)

cosmic arch
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yes

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sub_1Nqa6zDPlQZ3kwnAZikjcywA

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Please find this subscription id with mandate

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@silk thistle

silk thistle
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PLease don't use mentions, we are monitoring all threads.

cosmic arch
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No problem

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Won't do

silk thistle
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Ok the issue is that the 3DS isn't completed.

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Can you open the browser devtool and check if youa re seeing any JS error after confirming the 3ds popup ?

cosmic arch
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Ok doing

silk thistle
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You are creating a PaymentIntent here.

cosmic arch
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Ok need to apply at create subscription API?

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payment_settings.payment_method_options.card.mandate_options.amount =19

payment_settings.payment_method_options.card.mandate_options.amount_type = fixed

If charge is 19$ then this would be added at create subscription api payload, yeah?

hasty quarryBOT
silk thistle
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Yes, but the issue here is that there is an issue when completing the 3ds.

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Check if you are seeing any JS errors

cosmic arch
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sub_1NqaQTDPlQZ3kwnAK7WO9Kd8

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This is the latest id with mandate

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I am checking any JS errors

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Please check if its correct

silk thistle
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Ok same issue, 3DS isn't completed.

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Can you open the devtool, and record/inspect if any particular error ?

cosmic arch
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Looking at it now

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No errors in console

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Sharing video

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CORS error only

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See video

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Let me know

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Are you there?

uneven minnow
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👋 taking over for my colleague. Let me catch up.

cosmic arch
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ok

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This BE code snippet

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See if there is anything missing

uneven minnow
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It's not a problem in the backend IMO

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it's the fact that 3DS is not being processed correctly in the frontend

cosmic arch
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This is forntend Angular snippet

uneven minnow
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that's not how we recommend doing this! I think this is why it's failing

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you shouldn't be using createSource/createToken anymore

cosmic arch
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Whats the correct way?

uneven minnow
cosmic arch
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There is any link to migrate which has all steps?

uneven minnow
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but I think a rewrite is a better approach here

cosmic arch
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Ok, Are you sure old methods used is the only problem?

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Nothing else?

uneven minnow
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there's also RBI which can be problematic

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since you're paying with an IP from India

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but I guess that's a story to handle once you rewrite the integration

cosmic arch
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Ok let me re-write first then

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I handled RBI mandate option

uneven minnow
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ok perfect then, this should be also ported to the new integration as well

cosmic arch
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Ok Thanks

uneven minnow
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let me know if you need any more help

cosmic arch
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No Thanks, I will integrate this

uneven minnow
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you wouldn't mind me closing this thread now then?